Content Operations Analyst III

Description

**Made by people who transform education** **All Arco positions are open to People with Disabilities.****On a day-to-day basis, you will:** * Structure and oversee strategic initiatives within the area, ensuring alignment, execution, and evolution of these initiatives * Develop and update instructional design for materials on the digital platform, ensuring pedagogical and technological alignment * Ensure governance and organization of the product and material portfolio across brands * Support the definition of operational strategies aimed at efficiency, quality, and scalability * Build and maintain operational controls that ensure visibility and traceability * Structure and document procedures, ensuring standardization and operational sustainability * Collaborate cross-functionally across departments to promote alignment and process fluidity **To participate in our recruitment process, you must have:** * Completed undergraduate degree in Engineering, Business Administration, or related fields * Intermediate proficiency in Google Workspace * Experience participating in strategic initiatives or process transformation projects * Experience organizing and managing large volumes of information/demands * Analytical capability to structure and monitor operational data * Clear and assertive communication skills, with ability to coordinate across departments **Preferred qualifications:** * Experience with LMS platforms and educational content management * Knowledge of Instructional Design * Familiarity with generative AI tools applied to operations * Experience with process automation and optimization * Experience with project management tools (e.g., Clarizen or similar) **What you’ll find at Arco, beyond incredible people:** \+ Meal allowance and/or food voucher \+ Health and dental insurance \+ Transportation allowance \+ Extended maternity and paternity leave \+ Childcare allowance \+ Health support: partnership with Wellhub and Zenklub \+ Education incentive \+ Discount on airline tickets \+ Pet health insurance partnership \+ Access to Arco’s educational materials for employees’ children \+ Partnerships for MBA and postgraduate programs **\#MoreDiversity** We believe that in a diverse and inclusive environment, our **people will be happier, more engaged**, and have **greater potential to reach their full capabilities**. Therefore, at Arco, we respect and value equal rights, recognize individual uniqueness, and believe that **everyone** can contribute to our purpose. **\#JoinArco**