Description
**Zerezes was born from design, from an attentive eye toward people, and from the desire to redesign what does not work.**
We believe eyeglasses are a tool for expressing our style and personality, yet we know this is not how people perceive them — instead, they view eyeglasses as functional and unattractive items.
We aim to transform how people buy and relate to their prescription eyeglasses, because we believe that by doing so, we improve not only how they see themselves but also how they relate to the world.
We are seeking a **Sales Assistant** who wants to work in **a new retail relationship model, ensure smooth store operations, and support sales during peak periods.**
**Responsibilities and Duties**
**Customer Service:**
* Ensure high-quality customer service;
* Answer customer questions and provide information about products or services;
* Perform pre\-sales assistance when sales staff are occupied;
* Maintain a pleasant and welcoming store environment.
**Cash Register Operations:**
* Register sales in the point-of-sale system;
* Process exchanges and returns;
* Open and close the cash register according to company procedures;
* Perform cash reconciliations.
**Other Duties:**
* Monitor lens orders.
* Organize and request dispatch of mailbags;
* Record supplier and store invoices in accounts payable;
* Keep the workplace organized and clean;
* Assist in inventory organization;
* Participate in training sessions and professional development courses;
* Receive inventory restocks, verifying invoices, contents, and labels on boxes, entering invoices into the system, and storing them properly;
**Requirements and Qualifications**
* Availability to work rotating shifts (including weekends and holidays).
* Strong verbal and written communication skills;
* Ability to interact with people from diverse backgrounds and cultures;
* Empathy and ability to handle difficult customers;
* Teamwork skills.
**Desirable Qualifications**
* Experience with point-of-sale systems;
* Basic knowledge of mathematics and finance;
* Typing proficiency;
* Computer literacy.
**Benefits**
* **Bradesco Health Plan (Inpatient Care)**;
* **Meal Voucher** — R$ 25 per day via CAJU card;
* **Transportation Voucher** — provided according to employee need, deposited onto the CAJU card with payroll deduction as required by law;
* **Wellhub** (formerly Gympass);
* **Conexa Saúde** (mental health benefit, pharmacy and lab test discounts);
* **On Happy** (leisure travel discounts);
* **Zerezes Product Discount Program**