TECHNICAL ASSISTANT

Description

Job Summary: Telefônica is seeking a professional to analyze and prepare reports, monitor alarms, and conduct basic equipment testing, with emphasis on objective communication, teamwork, and agility. Key Highlights: 1. Career development opportunities in a global environment. 2. Focus on communication, teamwork, and commitment. 3. Values diversity, innovation, and an inclusive environment. At Telefônica, we continuously strive to transform local constraints into global possibilities, believing that talent and opportunity go hand in hand! Explore internal opportunities and advance your career. **Responsibilities and Duties** Analyze and prepare reports Monitor alarms Perform basic equipment testing Ability to communicate and write objectively and clearly Teamwork Commitment Agility, punctuality, efficiency, and dedication Proficiency in Microsoft Office suite Basic knowledge of mobile networks **Requirements and Qualifications** Completed high school education; pursuing higher education is a plus **Additional Information** See what we offer you: At Vivo, we spare no effort in supporting and valuing our employees—not only offering excellent benefits but also flexible ones. • Choose the ideal benefit for you and your dependents via a digital platform featuring multiple categories including Gym membership, Meal Voucher (VR), Food Allowance (VA), Pharmacy Assistance, Medical Assistance, Dental Assistance, and Life Insurance; • Corporate mobile phone—yes, a brand-new smartphone for you! • Unlimited voice and data plan—yes, unlimited! With Vivo’s best mobile network, even faster with 5G! • An exclusive Vivo offer with special discounts on landline, broadband, TV, and apps; • Eligibility for annual Bonus or Profit-Sharing Plan (PPR); • Plan your future through our Private Pension Plan; • Have children? You’ll receive a subsidy to help cover school, daycare, or babysitter expenses; • Work in an environment that respects your personality, dress style, and individuality—be authentically you. \#VemdeVocê • Work remotely up to two days per week. \#Mobility • Enjoy flexible working hours; • Take a day off (Day off) to celebrate your birthday; • Participate in one of the largest corporate volunteer programs to help you transform the world; • Benefit from our Educational Development Program, which offers partnerships with educational institutions providing discounts, certifications, and online courses; • Accelerate your career through our Internal Recruitment Program, both in Brazil and abroad—we operate in over 17 countries! \#VivoMinhaCarreira • Access numerous initiatives designed to improve your physical, emotional, and social well-being! Here, we have \#VivoBemEstar, encouraging our team to adopt healthy habits and enjoy a better quality of life! Services available to our employees include consultations with nutritionists, psychologists, social workers, telemedicine, and more! • All our job openings are open to persons with disabilities and/or rehabilitation beneficiaries. We foster a culture that values diversity, differences, and people’s potential! \#VivoDiversidade \#VemPraVivo Important: The only way to apply for Vivo’s selection processes is through the company’s pages on the Gupy platform at https://vivo.gupy.io—no application or hiring fees apply. We are a company within the Telefônica Group, the telecommunications leader in Brazil. Our purpose is to **Digitalize to Connect** people, businesses, and society as a whole—building a more connected nation and transforming the lives of Brazilians. We aim to expand our customers’ autonomy, personalization, and real-time choices, placing them in control of their digital lives—with security, reliability, and the quality only Vivo delivers. To make this possible, we lead a digital transformation process and are revolutionizing our company from within. We implement agile methodologies across the entire organization, connecting with the most innovative and collaborative ways of working. We act to foster a diverse and inclusive environment that stimulates creativity, drives innovation, and increases engagement. At Vivo, culture is the force that transforms strategy into action. We are driven by **Purple Passion**—our unique ability to envision, execute, and overcome barriers with entrepreneurial courage, anticipate trends, and build a future we’re proud of. This energy connects diversity, innovation, and sustainability, transforming purpose into impact through technology and its infinite possibilities. **To embody this essence, we seek individuals who embrace our 5 Passions**—behaviors reflecting who we are and how we make a difference: * **"The customer’s time is now"**: Immediately address what truly matters to the customer. * **"People are our best technology"**: Adopt a constructive attitude, collaborate, and trust connections. * **"Curiosity pays off"**: Act courageously, test new ideas, and learn from every discovery. * **"Simpler is possible"**: Get straight to the point, resolve issues with the right people, and simplify the path. * **"Results are my responsibility"**: Take ownership of your actions and outcomes, recognizing that omissions also create impact. We believe that **diversity**—in people, experiences, cultures, behaviors, skills, and attitudes—is a competitive advantage that reflects the society we live in. We maintain a robust internal program grounded in five pillars: Gender, LGBTI+, Race, Persons with Disabilities (PcD), and Age 50+—to ensure a more inclusive culture and a more diverse, representative workplace. We are a **technology** company, inspired by diversity and **innovation**, offering space for everyone, supporting and embracing differences. We believe that delivering the best experience to our customers begins with delivering a great experience to our employees. **\#VemPraVivo**