Support and Implementation Operator

Description

#### **Mobbuy** A company of the Ger7 / GERTEC group. Its main product is a comprehensive 360° management platform covering transaction capture, anti-fraud, management/BackOffice, and receivables negotiation modules. Our corporate group specializes in developing solutions for transaction capture networks on POS terminals. Our founders and key leaders are professionals with extensive experience and recognition in Brazil's payment industry. We possess a strong and well-defined organizational culture grounded in principles and values that are genuinely reflected in our day\-to\-day operations. We consider people the foundation of everything we do; therefore, teamwork and a positive work environment are essential and non-negotiable conditions. We strive to build long-term relationships in all our endeavors; thus, ethics and commitment are fundamental pillars guiding all our relationships and business activities. The pursuit of technical excellence is one of our primary objectives, enabling us to deliver solutions that generate greater value and competitiveness for our clients' businesses. Company of the GERTEC Group **Responsibilities and Duties** #### **Your Day-to-Day** * Provide specialized technical support to corporate clients using Mobbuy systems. * Implement Mobbuy systems for new clients. * Conduct training sessions to enable clients to operate the system correctly. * Provide consulting to help clients fully leverage system functionalities and adapt their processes for optimal usage. * Work is primarily conducted from the Mobbuy office, with occasional visits to clients' offices. **Requirements and Qualifications** #### **What You Need to Have:** * Completed undergraduate degree in: Engineering (Electrical/Electronic, Computer, Software), Information Systems, Computer Science, ADS, or related fields. * Excellent oral and written communication skills. * Experience in technical support. * Willingness to learn about Mobbuy systems. **Additional Information** #### **Our Benefits** Opportunity to work at a company experiencing continuous growth Celebratory gifts on special occasions Hybrid work arrangement with 2 days per week onsite Meal voucher Food voucher Life insurance Transportation voucher or parking allowance PET care plan Medical assistance Childcare allowance Maternity kit Dental assistance Pharmacy benefits Profit and Results Sharing Program Partnerships with universities and language schools Relaxation space Workplace gymnastics PDE\&I \- Educational and Language Development Program Flexible dress code TotalPass Program *Mobbuy does not discriminate based on race, religion, color, gender, age, non-disabling disability for the role, nationality, sexual orientation, gender identity or expression, or any other factor prohibited by local legislation. This opportunity is open to all persons with disabilities. Please indicate the type of disability in your resume, as well as whether you require any special resources to perform your job.* We are a comprehensive 360° management platform covering transaction capture, anti-fraud, management/BackOffice, and receivables negotiation modules. We offer numerous differentiators enabling fintechs and sub-acquirers to maximize profitability and expand their product offerings to the market. Affiliated with GER7 Sistemas, which specializes in developing solutions for transaction capture networks on POS terminals. Our founders and key leaders are professionals with extensive experience and recognition in Brazil's payment industry. Company of the **GERTEC** Group