Solution Architect (Salesforce)

Description

We are seeking a **Salesforce Solution Architect** to join our team. In this role, you will play a strategic part in shaping scalable Salesforce solutions that align with client business needs and long\-term goals. You will work closely with stakeholders, product owners, and technical teams to translate complex requirements into well\-structured, maintainable platform implementations. This is an excellent opportunity for an experienced professional who enjoys driving solution design while collaborating across business and technical domains. **Responsibilities** * Lead functional client discussions, requirements refinement sessions, demonstrations, and walk\-throughs, while guiding knowledge transfer activities for relevant audiences * Facilitate discovery sessions and partner with business stakeholders to capture and document business processes * Author, update, and refine user stories and acceptance criteria with sufficient detail to enable smooth configuration, development, and testing * Reverse engineer existing solutions, including reviewing Apex code, to understand original intent and adjust them in line with new requirements (development experience is not required) * Support capacity planning, backlog prioritization, and sprint planning activities * Interact daily with client Product Owners and business stakeholders to clarify requirements, share progress updates, and manage expectations within agreed project relationships * Collaborate with business solution architects and software architects to coordinate the creation of development tasks and solution design documentation * Align with the quality assurance team on test planning and execution activities **Requirements** * Bachelor's or Master's degree or equivalent practical experience * At least 5\+ years of relevant professional experience * A minimum of 2 years in Lead, Manager, Owner, Architect, or Coordinator roles * At least 1 year of experience leading a team of 5 or more employees * Participation in at least 2 full\-cycle projects, or involvement in multiple projects covering different phases of the development lifecycle * Strong client relationship management skills, with confident written, verbal, and presentation abilities * Hands\-on experience with Salesforce CPQ for configuring quoting and pricing solutions * Practical expertise with Salesforce Sales Cloud for designing and supporting sales\-focused implementations * Solid background with Salesforce Service Cloud for shaping customer service solutions * Experience documenting business process diagrams to visualize and communicate workflows * Proven ability to write epics and user stories that drive efficient delivery * Hands\-on experience working within Agile methodologies * Background working with customers selling software or subscription services rather than physical products * Strong troubleshooting skills, with experience navigating Brownfield orgs that include technical debt and limited documentation * Required certifications: Salesforce Administrator, Sales Cloud Consultant, Service Cloud Consultant, and App Builder * Excellent English communication skills (C1\+ level), with the ability to clearly explain technical concepts to varied audiences **Nice to have** * Hands\-on experience with Conga CLM for managing contract lifecycle processes * Familiarity with Salesforce Agentforce for building AI\-driven agent capabilities within the Salesforce ecosystem **We offer** * International projects with top brands * Work with global teams of highly skilled, diverse peers * Healthcare benefits * Employee financial programs * Paid time off and sick leave * Upskilling, reskilling and certification courses * Unlimited access to the LinkedIn Learning library and 22,000\+ courses * Global career opportunities * Volunteer and community involvement opportunities * EPAM Employee Groups * Award\-winning culture recognized by Glassdoor, Newsweek and LinkedIn