Senior Implementation Analyst

Description

Job Summary: As a Senior Implementation Analyst at Magis5, you translate business needs into practical and efficient solutions, leading the implementation lifecycle from start to finish while ensuring customer satisfaction. Key Highlights: 1. Transform complex challenges into successful projects. 2. Lead the complete system implementation lifecycle. 3. Map business processes and design efficient solutions. **Do you enjoy transforming complex challenges into successful projects?** If you light up when seeing a system running flawlessly and a satisfied customer, join us as our next **Senior Implementation Analyst**! On Magis5’s Implementation team, you’ll be the architect who transforms business needs into practical and efficient solutions. **Challenges and Responsibilities** * Lead the entire implementation lifecycle: from kick-off to go-live, ensuring on-time, high-quality delivery. * Configure and parameterize the platform according to each client’s business rules. * Perform integrations with ERPs, marketplaces, and other systems via APIs. * Develop training materials and conduct sessions for end users. * Map business processes and design solutions, identifying gaps and opportunities. **Essential Requirements** * Experience implementing ERP/cloud/SaaS systems, * Clear communication skills to interact with clients and deliver training, * Organizational and time management skills for handling multiple projects, * Resilience and patience to manage deadlines and client expectations, * Logical reasoning for solving complex problems, * Knowledge of e-commerce/marketplace workflows, * Familiarity with API-based integrations and data migration, * Willingness to travel occasionally. **Preferred Qualifications** * Knowledge of tax and fiscal regulations applied to e-commerce, * Experience managing systems across multiple CNPJs and issuing NFs (fiscal invoices), * Experience integrating marketplaces, e-commerce platforms, or multichannel sales systems, * Familiarity with agile methodologies (Scrum/Kanban). **Additional Information** * Hybrid work model*, with possible onsite visits to clients, events, and strategic in-person meetings defined by leadership; * Flexible benefits card; * Mobility and home office allowance; * Moodar Mental Health Program — emotional support whenever needed; * Totalpass access for your well-being; * Health and dental insurance plans; * Life insurance; * Citizen Company policy — extended maternity/paternity leave; * Daycare assistance for dependents up to 6 years old (71 months); * Payroll-deductible loans; * Partnerships with educational institutions and language schools; * Magis5 University — ongoing training, development paths, and your personalized Individual Development Plan. **DO YOU IDENTIFY WITH THIS?** If you’re **organized, thrive on technical challenges, and want to see projects move from concept to reality**, join us to become Magis5’s next **Implementation Analyst**!