Senior CRM Analyst

If you are a person obsessed with organization, fluid processes, and truly passionate about transforming operational systems into engines of efficienc
- Governance and data quality
- Process automation
- Pipeline management

**About the role** We are looking for a **Senior DevOps Engineer** to support a Dev Environments team in achieving infrastructure optimization, cost\-saving automation, and operational excellence for internal developer tooling and cloud environments. You will design and maintain CI/CD pipelines using GitLab CI, manage infrastructure as code with Terraform and Ansible on AWS, write Python automation scripts, and track SLOs and support metrics for internal stakeholders. The role promotes SRE best practices and contributes to ongoing platform improvements through backlog\-driven delivery. **What you will do** * Support the Dev Environments team in achieving its objectives and strategic initiatives; * Contribute to DevLab and Cloud VM cost\-saving efforts through infrastructure optimization and automation; * Provide ongoing technical support to internal stakeholders and ensure a high\-quality user experience; * Track and maintain support metrics and Service Level Objectives (SLOs); * Participate in backlog refinement and deliver improvements and enhancements as team capacity permits; * Promote and implement Site Reliability Engineering (SRE) and operational excellence best practices. **Must haves** * **4\+ years of experience in DevOps, SRE, or a related infrastructure engineering role**; * Hands\-on experience with **AWS** and **Linux** administration; * Proficiency with Infrastructure as Code and configuration management tools, including **Terraform** and **Ansible**; * Strong **Python** scripting skills; * Experience designing and maintaining CI/CD pipelines, particularly with **GitLab CI**; * Solid understanding of monitoring, observability, and Site Reliability Engineering (SRE) principles; * Upper\-intermediate English level. **Nice to haves** * Experience with **Docker** and **Kubernetes**; * Exposure to backend application development and microservices architectures; * Knowledge of infrastructure and application security best practices. **Perks and benefits** * **Professional growth:** Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps. * **Competitive compensation:** We match your ever\-growing skills, talent, and contributions with competitive USD\-based compensation and budgets for education, fitness, and team activities. * **A selection of exciting projects:** Join projects with modern solutions development and top\-tier clients that include Fortune 500 enterprises and leading product brands. * **Flextime:** Tailor your schedule for an optimal work\-life balance, by having the options of working from home and going to the office, whatever makes you the happiest and most productive. Job Type: Full\-time Work Location: Remote
João Silva
Indeed · HR