Description
**Brennan. Where true performance thrives.**
At Brennan, we believe that *how* technology is delivered is every bit as important as *what* the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests.
It’s a claim backed by our **True Performance System** – a way of working engineered to get us closer, and deliver better, for our customers and their actual experience of technology.
**Why join Brennan**
True performance for our customers starts with a true belief in our people.
It’s why we’ve structured our business to help our teams, and their talents, shine bright. It's why we’ve created a workplace where people of all backgrounds, beliefs and experiences are welcomed and empowered. And it’s why we’ve built an organisation where real innovation makes a genuine impact and generates true rewards for our team members.
**True rewards**
In addition to competitive remuneration, Brennan offers extensive benefits, including:
* Training and certification bonuses
* Culture Awards that recognise excellence
* Brennan Daredevils – our annual, all\-expenses paid trip awarded to our top performers and outstanding contributors
* Vibrant, fun social activities
* Discounted hardware and software
* An environment that embraces learning and development
**The Role:**
* Act as the key interface between clients and Brennan’s Security Engineering teams, translating business requirements into actionable technical outcomes that enhance security posture.
* Focus on advisory, planning, and enablement activities, ensuring our customers’ security programs are aligned with both best practices and Brennan’s managed service capabilities.
* Consultative role that leverages strong communication, analytical thinking, and technical literacy across cybersecurity platforms to drive clarity, trust, and value for our customers.
**Role Responsibilities:**
**Client Advisory and Relationship Management**
* Serve as the primary security liaison between clients and Brennan’s internal Security Operations and Engineering teams.
* Conduct stakeholder workshops, maturity assessments, and roadmap sessions to understand business objectives and security priorities.
* Translate complex technical issues into clear business insights and actionable recommendations.
* Communicate incident summaries, project outcomes, and security strategies to technical and executive stakeholders.
* Support customer awareness of evolving threats, risks, and mitigation strategies relevant to their environment.
**Security Operations Consultancy**
* Advise on operational best practices across Endpoint, Email, Identity, and SIEM/SOAR services, aligning with frameworks such as NIST CSF, ISO 27001, and the Essential 8\.
* Coordinate with engineering teams to ensure effective implementation of customer requirements and continuous improvement of controls.
* Develop and present uplift plans, service improvement recommendations, and security health reports.
* Support incident response coordination, ensuring timely communication, stakeholder alignment, and appropriate escalation.
* Contribute to the evolution of Brennan’s service offerings through feedback, insights, and customer advocacy.
**Governance, Process, and Continuous Improvement**
* Document security recommendations, risk registers, and operational playbooks for customers.
* Identify process improvements that enhance detection, response, and reporting capabilities.
* Maintain awareness of emerging threats, technologies, and compliance obligations affecting managed environments.
* Participate in post\-incident reviews and security posture workshops to identify lessons learned and areas for uplift.
**Key Competencies and Qualifications Required:**
* 5\+ years' proven client facing experience in Security Operations.
* Excellent communication and stakeholder engagement skills — able to build trust and credibility with both technical and business audiences.
* Strong understanding of core SecOps technologies (EDR/XDR, Email Security, IAM, SIEM/SOAR) and how they integrate in managed environments.
* Analytical and consultative approach to problem\-solving, with the ability to connect operational data to business context.
* Clear and structured written communication for reporting, recommendations, and presentations.
* Ability to balance multiple client engagements while maintaining consistency and quality in delivery.
* Experience in incident response, vulnerability management, or cyber maturity uplift programs will be highly valued.
* Hands\-on understanding of technologies such as:
+ Endpoint Security: SentinelOne, CrowdStrike, Defender for Endpoint, Trend Vision One, or Sophos.
+ Email Security: Mimecast, Proofpoint, or Microsoft Exchange Online Protection.
+ Identity \& Access Management: Microsoft Entra ID, Conditional Access, MFA, Privileged Access.
+ SIEM/SOAR: Microsoft Sentinel, Securonix, or equivalent.
**Brennan** is an equal opportunity employer.