Description
Job Summary:
We are seeking a Sales Assistant focused on order organization and team support, primarily for technical and customized products, requiring extreme attention to detail.
Key Highlights:
1. Focus on technical and customized products with extreme attention to detail
2. Fast and courteous online customer service, with support in product selection
3. A realistic career growth plan within the company
ABOUT THE POSITION
We seek a professional to work as a Sales Assistant in a dynamic routine, focusing on order organization and collaboration with the sales team. We handle technical products and customized orders, which demand **extreme attention to detail**.
REQUIREMENTS
* **Extreme attention to detail** (we handle small items and customized orders)
* Strong writing and communication skills
* Organization, focus, and proactivity
* Affinity with the female audience and the beauty segment
* Completed elementary education (**mandatory**)
* Customer service experience is a plus.
IDEAL PROFILE
* Communicative, polite, and customer-oriented
* Quick learner with interest in understanding products and their technical differences
* Focused, concentrated, and responsible worker
* Positive energy and preference for organized environments
COMPENSATION
* **First 3 months (training period):** No bonus.
* Meal allowance: BRL 350.00
* **After training:** Fixed salary + **commission** based on performance.
RESPONSIBILITIES
* Provide online customer service (WhatsApp and Instagram) in an **efficient, courteous, and organized** manner
* Assist customers in selecting products, recommending kits, materials, and explaining technical differences
* Accurately pick orders (zero error rate)
* Manage customer interactions end-to-end
* Execute **post-sale** processes and customer follow-up
* Register orders and information in the company's system (**CRM Bling**)
* Participate in promotional campaigns and activities
* Support the team with **simple office routines**, when necessary
ADDITIONAL ASSETS
* Sales experience
* Experience with WhatsApp Business
* Experience with systems/CRM (especially Bling)
A realistic career growth plan within the company.
Employment type: Full-time, CLT permanent contract
Salary: BRL 2,000.00 – BRL 2,300.00 per month
Benefits:
* Meal voucher
* Transportation voucher
Selection question(s):
* Available for immediate start?
* What is your address / where do you live?
Experience:
* Sales or customer service (preferred)
Work location: On-site