Description
Job Summary:
Professional responsible for quoting automotive parts, negotiating with insurance companies, managing claims processes, and providing customer service, ensuring comprehensive support.
Key Highlights:
1. Customer service and follow-up during claims processes
2. Negotiation with suppliers and insurance companies
3. Process and report management
Main Responsibilities:
* Quote automotive parts from suppliers;
* Negotiate claim procedures and amounts with insurance companies;
* Monitor claims processes via insurance companies' systems and portals;
* Provide telephone-based customer service, ensuring clarity and timeliness of information;
* Schedule services with policyholders;
* Accompany customers throughout the entire process, ensuring support until service completion at the store;
* Update and manage tracking spreadsheets and reports;
* Ensure smooth progress of processes from initiation to closure and payment receipt.
Requirements:
* Preferred: Prior experience in sales or commercial support;
* Organizational skills and attention to detail;
* Strong verbal and written communication skills;
* Basic computer and spreadsheet knowledge.
Desired Profile:
* Proactivity
* Agility
* Commitment
* Results-oriented mindset
* Teamwork ability
WE OFFER:
* Meal allowance
* Food allowance (after 3 months of employment)
* Breakfast
* Transportation allowance (with 6% employee contribution)
* Health insurance
* Partnerships with TotalPass and Sesc (no employee contribution)
* Sales bonus
Education: Completed High School (Mandatory)
Work Location: On-site
Job Type: Full-time CLT
Salary: R$2\.106,26 per month
Benefits:
* Company-provided mobile phone
* Food allowance
* Meal allowance
* Transportation allowance
Education:
* Completed Elementary School (Mandatory)
Experience:
* Sales (Mandatory)
Work Location: On-site