Job Summary: The school receptionist plays a vital role in creating a warm and organized environment, serving as the first point of contact for students, families, and visitors. Key Highlights: 1. Warm and welcoming service to parents, students, teachers, and visitors. 2. Administrative and organizational support to the school team. 3. Assistance with enrollments, events, and family engagement. The school receptionist is the **first person students, families, and visitors meet upon arriving at school**, making this role essential for fostering a welcoming and well-organized atmosphere. This position requires **courtesy, organization, and proactivity**, ensuring efficient service and effective communication across institutional departments. At Grupo Salta Educação, we value professionals who demonstrate **strong communication skills, a welcoming demeanor, and a desire to contribute to an organized and dynamic school environment**. Our culture is built on teamwork, innovation, and commitment to excellence in education. If you enjoy **working with the public, possess strong organizational skills, and wish to work in an educational setting**, this opportunity is for you! **Responsibilities and Duties** **Public Service** * Greet and assist parents, students, teachers, and visitors courteously. * Handle phone and digital inquiries, providing information and forwarding requests. **Access Control** * Monitor entry and exit of individuals, ensuring compliance with security protocols. * Register and identify visitors when necessary. **Administrative Support** * Maintain an organized reception area, ensuring a welcoming environment. * Support the administrative team with calendar management, document handling, and correspondence. * Record and file school-related requests, forms, and announcements. **Enrollment and Event Support** * Assist with enrollment and re-enrollment processes, supporting families. * Support the planning and logistics of events, meetings, and pedagogical gatherings. **Family and Student Engagement** * Respond to questions and guide guardians regarding schedules, procedures, and school policies. * Assist students in specific situations, such as early departure requests. **Support for the School Team** * Collaborate with other school departments, including administration, coordination, and leadership. * Forward internal requests and needs, ensuring smooth institutional operations. **Requirements and Qualifications** **Academic Background** Completed high school (mandatory). Courses in customer service, secretarial studies, or administrative fields are advantageous. **Professional Experience** Prior experience in reception, customer service, or administrative roles (preferred). Experience in an educational environment is a plus. **Technical Knowledge** Proficiency in face-to-face, telephone, and digital service. Familiarity with basic computer tools (Office suite, email, school management systems). **Behavioral Skills** Strong verbal and written communication skills, with ability to interact effectively with diverse groups (parents, students, teachers, and visitors). Organizational skills and attention to detail for maintaining accurate records and documents. Friendliness, proactivity, and a welcoming attitude. **Flexibility and Time Management** Ability to manage multiple tasks and respond to varied demands. Willingness to work different shifts, as required by the school. **Additional Information** Additional Information: **Health Insurance Plan**: Coverage for the employee, with option to include dependents. **Transportation Benefit**: Transportation allowance covering more than the standard payroll deduction. **Birthday Day Off**: One paid day off during the employee’s birth month. **Study+ Program**: Tuition assistance for undergraduate, graduate, or technical courses after 12 months of employment. **Children’s School Scholarship**: Tuition discount at Grupo Salta schools (subject to applicable rules). **Clube Salta +Benefits**: Access to exclusive discounts at stores, services, and various activities. Present in Rio Grande do Norte with 51 years of history, we are the school responsible for teaching critical thinking across all three levels of basic education, encouraging students to develop skills, build competencies, and cultivate social values that ensure their holistic development. Grounded in three pedagogical pillars — Academic Excellence, Life Intelligence, and Citizenship — we commit to upholding transparency and the well-being of our school community. To achieve our goals, we rely on a passionate team that believes in education’s transformative power and understands what it means to be a school today — prioritizing students above all else. Here, you will find: **RESPECT AND ETHICS** **SOCIAL RESPONSIBILITY** **CONTINUOUS PROFESSIONAL DEVELOPMENT** **WARM WELCOME** **EXCELLENCE** If you dream of transforming lives and rewriting stories through your work, CEI is where you belong.
João Silva
Indeed · HR
João Silva
Indeed · HR
