Description
If you are communicative, organized, and enjoy providing humanized service, building relationships with patients, and handling administrative routines, this opportunity is for you!
**Responsibilities:**
* Provide patient reception and welcoming services, ensuring a courteous, humanized, and professional experience.
* Organize and manage the schedules of 4 to 5 dentists simultaneously.
* Confirm appointments and monitor the clinic’s patient flow.
* Focus on treatment conversion and closing, supporting negotiations and commercial goals.
* Handle cash receipts, basic financial control, and spreadsheet updates.
* Support administrative processes, including issuing invoices, releasing health insurance plans, and authorizing examinations.
* Collaborate closely with the clinical team and dentists to enhance organization and efficiency in patient care.
**Requirements:**
* **Experience:** 1–2 years of experience in reception, customer service, or administrative routines.
* **Education:** Completed high school.
* **Technical Skills:** Proficiency in Microsoft Office Suite, Clinicorp software, and medical/dental insurance processes.
* **Competencies:** Conflict management, adaptability, initiative, proactivity, negotiation, ethics, and humanized service.
**Advantages:**
* Experience in dental clinics or healthcare settings.
* Experience with performance targets and treatment conversion.
* Ability to handle multiple tasks and organize complex schedules.
**About the Position:**
* **Work Environment:** A reputable, ethical, and welcoming clinic focused on excellence in service and humanized care.
* **Location:** Curitiba — preference for candidates residing in the central and southern regions.
* **Work Model:** On-site.
* **Employment Type:** CLT (Consolidation of Labor Laws contract).
* **Working Hours:** Monday to Friday, from 9:00 AM to 12:00 PM and from 1:30 PM to 7:00 PM.
**Compensation and Benefits:**
* Fixed salary commensurate with the role.
* Variable compensation based on targets, ranging from R$ 320.00 to R$ 1,500.00 per month.
* Meal allowance of R$ 728.00.
* Transportation allowance.
* Opportunities for career advancement into sales and management roles.
Minimum Education Level: High School (Secondary Education)