Quality Analyst - Content Developer

Description

Job Summary: A Quality Analyst focused on content creation to support the development of training and internal communication materials, transforming technical information into clear and didactic content. Key Highlights: 1. Training and internal communication content creation and maintenance 2. Structuring materials in didactic and easily understandable formats 3. Reviewing and adapting information for different audiences We are seeking a Quality Analyst with a focus on content creation to serve as the Content Developer for the Quality team, supporting the production of training and internal communication materials. This professional will be responsible for transforming technical information from the Quality and Operations areas into clear, standardized, and easily understandable content for employees. **Responsibilities:** * Creation and maintenance of training content (presentations, scripts, handouts, quick guides, FAQs, and announcements). * Structuring materials in didactic formats (knowledge pills, step-by-step instructions, checklists, simulations, and case studies). * Reviewing and updating content based on feedback from managers and instructors, ensuring version control. * Writing and layout design of internal communication content (portal/intranet, newsletters, announcements, campaigns, and posts). * Adapting information for different formats and audiences, ensuring clarity and easy comprehension. Employment Type: Full-time CLT Salary: R$2\.600,00 \- R$2\.616,00 per month Benefits: * Medical insurance * Dental insurance * Life insurance * Food allowance * Meal voucher * Transportation voucher Experience: * Content creation (Mandatory) Work Location: On-site