Platform AI Software Engineering Consultant

Description

**Vice Presidency: Information Technology** **Work Location: Remote** **Dir: Data and Artificial Intelligence** **Responsibilities and Assignments** We are seeking a **Platform AI Software Engineering Consultant** to strategically support our AI Engineering Platform structure. This professional will serve as the technical reference for the evolution of APIs, SDKs, and critical AI services at Vivo, acting as a facilitator between business vision, corporate architecture, and technical execution. ### **Strategic Responsibilities** * **Define the technical vision and development standards** for APIs, SDKs, and AI platform services. * **Lead the architecture of complex solutions**, ensuring that orchestration of AI agents and services is scalable and resilient at the enterprise level. * **Act as a technical advisor** to leadership and squads, supporting decision-making on emerging technologies and cloud-native infrastructure. * **Champion engineering best practices** (Clean Code, Design Patterns, Security) and a culture of quality across the Data & AI Directorate. * **Design and optimize technical governance**, ensuring distributed systems meet rigorous requirements for observability and security. * **Identify and mitigate structural technical risks** before they impact operations or the AI product roadmap. **Requirements and Qualifications** ### **Technical Requirements (Expert Level)** * **Proven track record** in backend development with **Node.js and Nest.js** in high-criticality environments. * **Expertise in distributed systems architecture** and microservices patterns (Event-driven, Saga, CQRS). * **Deep proficiency in cloud ecosystems** (preferably **Azure**: AKS, Event Hub, Cosmos DB, Redis, MongoAtlas). * **Advanced experience with modern infrastructure**: Docker, Kubernetes, Service Mesh, and management of complex traffic routing. * **Mastery of communication protocols**: REST APIs, gRPC, WebSockets, SSE, and asynchronous messaging. * **Experience in Security and Governance**: Implementation of OAuth 2\.0, mTLS, and advanced identity/credential management. * **Solid knowledge of DevOps and IaC**: Terraform, Ansible, and automation of complex CI/CD pipelines. ### **Strategic Differentiators** * Experience in R\&D or implementation of **AI Agent Architectures** (LangChain, LangGraph). * In-depth knowledge of **Large Language Models (LLMs)** and cost/performance optimization techniques (RAG, Fine\-tuning). * History of contributions to Open Source projects or active participation in technical communities as a speaker/author. ### **Expected Profile** * **Systems Thinking:** Ability to look beyond code, understanding how technology impacts Vivo’s business. * **Influence and Mentorship:** Skill to guide Senior and Mid-level engineers, raising the team’s technical bar. * **Executive Communication:** Clarity to translate complex technical challenges for non-technical stakeholders. * **Critical Thinking:** Willingness to question the *status quo* and propose innovations that improve operational efficiency. **Additional Information** At Vivo, we spare no effort in supporting and valuing our employees. Our benefits are not only outstanding but also flexible. * Choose the ideal benefit for you and your dependents via a digital platform offering multiple categories including Gym, VR, VA, Pharmacy Assistance, Medical, Dental, and Life Insurance; * Corporate mobile phone. Yes — a brand-new smartphone for you! * Unlimited voice and data plan! Yes, unlimited! With Brazil’s best mobile network — even faster with Vivo’s 5G! * An exclusive Vivo offer with special discounts on fixed-line, broadband, TV, and apps; * Eligibility for annual Bonus or PPR; * Plan your future through our Private Pension Plan; * Have children? You’ll receive a subsidy to help cover school, daycare, or babysitter expenses; * Work in an environment that respects your personality, your style of dress, your way of being — and where you can be authentically you. \#VemdeVocê * Remote work; * Flexible working hours; * Enjoy a day off (Day off) to celebrate your birthday; * Participate in one of the largest corporate volunteer programs — transforming the world together; * Access our Educational Development Program, featuring partnerships with educational institutions offering discounts; certifications; and online courses. * Accelerate your career through our Internal Recruitment Program — in Brazil or abroad, as we operate in over 17 countries! \#VivoMinhaCarreira * Benefit from numerous initiatives to improve your physical, emotional, and social well-being! Here, we have \#VivoBemEstar, encouraging our team to adopt healthy habits and enjoy a higher quality of life! Available to our employees: nutritionist consultations, psychologists, social workers, telemedicine, and much more! \#VempraVivo We are part of Telefônica Group, Brazil’s telecommunications leader. Our purpose is to **Digitalize to Connect** people, businesses, and society — building a more connected nation and transforming the lives of Brazilians. We aim to expand autonomy, personalization, and real-time choices for our customers, placing them in control of their digital lives — securely, reliably, and with the quality only Vivo delivers. To achieve this, we lead a digital transformation process and are revolutionizing our company from within. We’ve implemented agile methodologies across the entire organization, striving to connect with the most innovative and collaborative ways of working. We foster a diverse and inclusive environment that stimulates creativity, drives innovation, and boosts engagement. We believe **diversity** — in people, experiences, cultures, behaviors, skills, and attitudes — is a differentiator that reflects the society we live in. We maintain a robust internal program grounded in five pillars: Gender, LGBTI\+, Race, Persons with Disabilities (PcD), and 50\+, ensuring a more inclusive culture and a diverse, representative workplace. We are a **technology** company, inspired by diversity and **innovation**, offering space for everyone, supporting and embracing differences. We believe the path to delivering the best customer experience begins with an excellent employee experience. **\#VemPraVivo**