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Job Summary: This role involves providing customer service, clarifying doubts, offering plan orientations, resolving issues, managing cancellations, and providing remote technical support. Key Highlights: 1. Customer service and remote technical support 2. Issue resolution and cancellation retention **Requirements:** * Availability to work in Eusébio; * Completed high school education; * Must be available during the following hours: 2:20 PM to 12:00 AM **Responsibilities:** * Providing customer service and answering questions, such as plan guidance, issue resolution, cancellation retention, and remote technical support; * Creating service orders in the system. **Benefits:** * Meal allowance; * Transportation allowance or fuel assistance; * 100% company-paid health insurance; * 100% dental insurance; * Day Off; * Partnerships with universities; * Partnership with driving schools; Salary: R$1\.621,00 \- R$2\.000,00 per month Benefits: * Medical assistance * Dental assistance * Fuel assistance * Internet assistance * Company-provided mobile phone * Commercial partnerships and discounts * Meal voucher * Food voucher * Transportation voucher Work location: On-site
