Intern - Collections Operator

Description

Job Summary: Collections internship focused on strategic customer service, payment control, and client management, emphasizing excellence and goal achievement. Key Highlights: 1. Career development plan with potential for permanent employment 2. Progressive stipend and commission-based compensation 3. Relaxation and socialization space **Internship – Collections** **Main Responsibilities:** * Conduct strategic collections from clients, supporting payment control and client management. * Ensure excellence in customer service quality; interact courteously, empathetically, confidently, and with a solution-oriented focus. * Commit to portfolio goals, maintain punctuality, and demonstrate strong interpersonal skills. * Receive client requests via various communication channels, record their inquiries, and deliver accurate, professional service. **Required Soft Skills** * Minimum age of 16 years * Work experience (experience in collections is a plus) * Strong verbal and written communication skills, proactive attitude, and willingness to learn * Goal-oriented mindset * Minimum education level: currently enrolled in high school integrated with technical education, technical course, or undergraduate program **What We Offer** * Progressive stipend based on goal attainment * Commission commensurate with targets achieved * Relaxation and socialization space * Career development plan with potential for permanent employment **Working Hours** * Monday to Friday – 8:00 AM to 2:20 PM / 2:20 PM to 8:40 PM Job Type: Internship Compensation: R$800.00 \- R$1\.300.00 per month Selection Question(s): * How old are you? * Which grade/semester are you currently enrolled in at school/university? Work Location: On-site