HOSTESS/RECEPTIONIST

Description

For over 20 years, Pobre Juan has been a benchmark in high-quality gastronomy and hospitality. Inspired by the tradition of authentic Argentine parrillas, we create unique experiences where every detail reflects our passion for delighting. More than a restaurant, we are a home where flavor, dedication, and people come together. We value respect and continuous learning, believing that each Juan brings a new flame to our fire. **WORK LOCATION:** Boa Vista Village \- Porto Feliz \- SP **YOUR MAIN RESPONSIBILITIES:** * Be the hostess of the house, welcoming and directing customers, ensuring excellence in customer service. * Manage all reservation channels: in-person and telephone. * Forward event reservation contacts to the commercial team. * Control the restaurant’s waiting list. * Always be available to our customers. WHAT WE SEEK: * Be at least 18 years old * Agility, organization, and attention to detail * Ability to work well in a team * Commitment to excellence in service and execution * Previous experience in customer service * Communication skills * Flexible working hours, including evenings and weekends ADDITIONAL ASSETS WE VALUE: * Experience in fine-dining restaurants * Passion for learning and growing within the parrilla universe * Knowledge of reservation systems and queue management BENEFITS AS A JUAN: * Transportation allowance or fuel subsidy * On-site meals * Life insurance * UniPJ — our Corporate University * Development and training paths * SESC partnership * Gympass * Pharmacy partnership * Discount portal with exclusive brands and products * Health insurance SELECTION PROCESS STAGES: * Job application (Online) * Interview with manager (In-person) * Interview with HR * Hiring Here, we believe every journey is built with dedication, respect, and human warmth. If you seek an environment where teamwork and excellence go hand in hand, come master the fire with us! Minimum Education: High School (Secondary Education)