Full Territory Manager

Description

We are a Brazilian company present in your daily life — from Shell service stations and products, always on your path, to the production of sugar, ethanol, and renewable energy. Here, safety, integrity, collaboration, and simplification define how we work. With over 30,000 people, we jointly build an integrated ecosystem spanning from sugarcane cultivation in the field to the production and commercialization of ethanol, sugar, and bioenergy. We also operate, under license from the Shell brand, the distribution of fuels, lubricants, and specialties across Brazil. If you are a resilient person who moves quickly, embraces challenges as opportunities, and believes collaboration is the way forward, Raízen may be the right place for you. Here, learning comes through practice, and work gains greater meaning when done together. All our positions are open to individuals of any affectional orientation, gender identity, race, ethnicity, age, with or without disabilities. What matters here is the desire to grow, contribute, and make a difference. We are seeking a **Full Territory Manager** to join our **Commercial** team in **Florianópolis-SC.** We seek a professional with a strong commercial profile, experience in customer portfolio management, negotiation, and business development, who can easily build long-term relationships and identify expansion opportunities. You will be responsible for managing a strategic portfolio of Shell service stations, leading commercial and contractual negotiations, supporting the growth of distributor businesses, and prospecting new customers to expand the brand’s presence in the region. You will also partner with various internal departments to ensure excellence in execution, customer satisfaction, and achievement of territorial results. **Responsibilities and duties** **WHAT YOUR DAY WILL LOOK LIKE:** * Manage the strategic portfolio of Shell service station distributors in the Florianópolis region, ensuring excellence in commercial management and execution of signed contracts; * Lead price, supply margin, contract renewal, and commercial condition negotiations, ensuring sustainable portfolio growth and achievement of company results; * Develop consultative, long-term relationships with station owners, acting as a business partner and identifying opportunities to enhance operational performance; * Drive business development by expanding fuel, lubricant, and convenience store categories, increasing profitability for both customers and the company; * Actively prospect new service stations and conduct negotiations to expand the Shell network, including opportunities to convert stations from competing brands; * Serve as the primary interface between customers and internal company departments, ensuring excellence in service and integration with Pricing, Marketing, Engineering, Logistics, Legal, Contracts, Credit & Collections, SSMA (Safety, Health, Environment & Community), Transportation, Channels, and Convenience Stores teams; * Monitor and analyze key commercial, financial, and operational indicators for the portfolio, proposing action plans to maximize results and ensure the territory’s financial health; * Implement and monitor operational excellence, health, safety, and environmental (SSMA) standards, promoting correct process execution and dissemination of best practices at service stations; * Manage your schedule autonomously, maintaining high-level customer relationships, ensuring their satisfaction, and contributing to strengthening the Shell brand in the region. **Requirements and qualifications** **WHAT YOU NEED TO HAVE:** * Completed or ongoing undergraduate degree (final semesters) in Business Administration, Commercial Management, Marketing, Engineering, or related fields; * Experience in commercial activities, sales, customer service, or B2B customer relationship management; * Experience in negotiation will be considered a differentiator; * Intermediate Excel proficiency; * Basic Power BI knowledge will be considered a differentiator; * Brazilian driver’s license, Category B; * Residency in Manaus or surrounding areas, with availability for fieldwork. **Additional information** **SELECTION PROCESS STEPS:** Our process includes three main stages (others may apply, and you’ll be informed if you advance): * Application \- completion of this form and any additional data, if required. * HR interview \- an informal conversation to get to know each other. * Leadership interview \- a more technical discussion about day-to-day responsibilities and challenges. Our communication will be via email and phone \- please verify that your contact details are up to date. We operate in ethanol and sugar production and in the distribution of fuels, products, and services under the licensed Shell brand in Brazil, Argentina, and Paraguay. We rank among Brazil’s largest private business groups, and our team is our greatest differentiator: over 40,000 employees and 15,000 business partners spread across the country. Want to join our company? Then come to Raízen!