Job Summary: Manage the customer experience and contribute to the digital transformation of logistics by monitoring equipment maintenance and optimizing processes. Key Highlights: 1. Digital transformation in global logistics 2. Dynamic and customer-focused environment 3. Global growth opportunities at Maersk We look beyond the ocean: integrating container logistics, connecting and simplifying our customers’ supply chains. We count on our people to make this happen! Join us as we embark on a digital transformation that will revolutionize the logistics business: you will play a vital role in our success, managing the customer experience and building a successful career path. **What we offer?** We are on a revolutionary journey to simplify global trade, giving us the opportunity to make a significant impact on the world economy—and on your career. With substantial personal responsibility, you will deepen your industry knowledge and build highly valued communication and commercial skills for customer-facing roles—likely at a pace that will surprise you. Energetic and pioneering, this is also an environment that keeps you motivated. You will join a genuinely diverse and talented team passionate about focusing on customers—and colleagues. And thanks to our global scale, you will be well-positioned to explore opportunities across Maersk worldwide. Many other highlights include cutting-edge talent development initiatives and competitive benefits. **Key Responsibilities:** * Monitor end-to-end equipment maintenance processes, ensuring repairs meet established quality standards. * Provide technical guidance to involved teams, promoting proactive and active engagement toward standardization and continuous process improvement. * Oversee container maintenance and repairs at terminals and depots, ensuring compliance with company standards and regulations. * Conduct quality audits of equipment repairs, including: Pre-audit of repair estimates and Post-audit focused on service quality delivered. * Evaluate performance of Maintenance & Repair (EMR) service providers, ensuring delivery meets technical and operational requirements. * Contribute to improved operational results, focusing on: repair quality, reduced container turnaround time, minimized out-of-service containers, and optimized EMR-related costs. **We are looking for:** * Prior experience in maritime operations or related fields * Ability to lead processes and initiatives * Proficiency in Microsoft Office Suite, with emphasis on Advanced Excel; intermediate-level knowledge of automation tools (Excel Macros, Power BI, and Power Automate) * Bachelor’s degree in Administration, Logistics, or International Trade * Advanced English proficiency Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, pregnancy, gender identity or any other characteristic protected by applicable law. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .
João Silva
Indeed · HR
João Silva
Indeed · HR
