Description
The college is seeking an E-Commerce Attendant professional in João Pessoa.
**Responsibilities:**
Attend students and prospective candidates through digital channels, with emphasis on WhatsApp. Provide accurate information about courses, admission processes, and internal institutional procedures. Record and continuously update the interaction history in the CRM system. Ensure prompt resolution of inquiries and issues while maintaining empathy and clarity. Provide support for simple administrative tasks and spreadsheet organization using Microsoft Office.
Previous experience as an Online Sales Consultant, Customer Service Representative, Digital Sales Assistant, or E-Commerce Support Agent may indicate suitability for some of the activities associated with this position.
High school diploma required. Relevant experience required.
**Compensation and Benefits:*** Salary: Salary range will be disclosed during the interview.
* Benefits will be disclosed during the interview stage.
**Additional Information:*** Employment type: Permanent — On-site.
* Duration: Full-time.
* Working hours: Monday to Friday, from 1 p.m. to 10 p.m. Biweekly Saturdays, from 8 a.m. to 5 p.m.