Description
**Ready to take off with us?**
We seek professionals who are not afraid to think outside the box, love working in teams, and understand that outstanding results stem from collective effort and strong relationships. We support those who wish to grow alongside us—with responsibility, creativity, and passion for their work.
**If this describes you, join us in building the future.**
**Job Mission:**
Responsible for issuing airport identification cards to all employees and visitors, as well as to vehicles operating within airport premises; managing third-party assets—lost and found items—to ensure compliance with national regulations and laws.
**Responsibilities:**
* Support the operation of the airport ID card office;
* Control the issuance of correct electronic access zones on each issued ID card;
* Maintain continuous communication with representatives of all state authorities present at the airport—for example, military police, state and federal police, customs, etc.;
* Prevent and investigate unauthorized use of ID cards and violations of specific rules and regulations;
* Verify compliance with issued permits and related applications;
* Deactivate ID cards in the respective IT system, if necessary;
* Manage storage and filing of documents for the ID card office;
* Maintain statistical data on permit issuance and revenue;
* Ensure adherence to organizational policies and departmental procedures by following established practices and processes;
* Receive, register, and archive personal items left at the airport for storage in the security department.
**Requirements:**
* Completed high school education;
* Proficiency in Microsoft Office suite;
* Intermediate Excel skills;
* Customer service experience;
* Proactive, dynamic, and communicative personality;
* Currently pursuing a bachelor’s degree is a plus.
### **Employment Type:**
CLT
### **Benefits:**
Childcare Assistance, Parking, Extended Paternity Leave, Extended Maternity Leave, Health Insurance, Dental Insurance, Profit Sharing and Results Participation, Private Pension Plan, Life Insurance, Food Allowance, Meal Voucher, Transportation Voucher, Wellhub \- Formerly Gympass
### **Department:**
João Pessoa Airport