Student Programs Analyst

Description

Job Summary: Student Programs Analyst responsible for operational and administrative support activities related to student financing and scholarship programs such as FIES and PROUNI. Key Highlights: 1. Operational and administrative support for FIES and PROUNI programs 2. Assistance and guidance to students and their guardians 3. Execution of procedures and monitoring of processes We are seeking a talented professional for the position of Student Programs Analyst. If you are dynamic, proactive, and possess the qualifications we seek, we want to meet you! **JOB DESCRIPTION** Responsible for performing operational and administrative support activities related to student financing and scholarship programs (FIES and PROUNI), including registration, data updating, assistance, and resolution of requests in accordance with institutional regulations and governmental program guidelines. **Main Responsibilities and Duties** * Analyze, organize, control, and archive documents related to FIES and PROUNI; * Assist and guide students and their guardians via telephone, in person, and through digital channels, providing support for program-related requests; * Execute approval procedures and data updates in official systems (SisFIES and SisPROUNI); * Perform operations such as contract amendments, suspensions, and transfers under the FIES program; * Operate internal systems, such as LECOM and SISPROUNI, for process control and monitoring; * Ensure compliance with the General Regulations of the FIES and PROUNI programs, safeguarding adherence to legal and institutional norms; * Support other related departmental activities as required by supervision. * Availability to work Monday through Friday, 44 hours per week. **REQUIREMENTS** **Academic Qualification**: * Completed High School (mandatory); **Professional Experience:** Prior experience of 0–6 months in administrative tasks, customer service, or sectors related to educational programs is desirable. **Technical Knowledge:** * Basic/intermediate knowledge of Microsoft Word and Excel; * Familiarity with administrative routines and sector-specific procedures; * Basic understanding of government systems such as SisFIES and SisPROUNI (desirable). **Behavioral Skills:** * Concentrated attention and organizational ability; * Non-verbal intelligence (contextual awareness and proactive attitude); * Strong oral and written communication skills; * Agility, focus, and proactivity; * Teamwork capability and strong interpersonal skills. **ADDITIONAL INFORMATION** **In addition to supporting the development of entrepreneurial professionals, you’ll also enjoy an array of benefits!** **✨** **For Your Development:** Educational Benefit (scholarship for employees and dependents) Corporate University **For Daily Life:** Transportation Allowance Meal Voucher\* **Family, Health, and Well-being:** Health Insurance\* Dental Insurance\* Birthday Day Off (time off during your birth month) TotalPass (partnership with gyms) Employee Assistance Program – EAP (free and confidential psychological, social, financial, and legal support) Discounts at School-Clinics