Job Summary: Customer service, information registration in system, support and clarification of doubts, and negotiation with end customers. Key Highlights: 1. Opportunity for first job 2. No experience required 3. Focus on customer service and goal achievement CALL CENTER OPERATOR – Looking for your first job or a new opportunity? This position is ideal for you! Location: Mogi das Cruzes **Shift: FIRST SHIFT FROM 08:00** Employment Type: CLT – Permanent Salary: BRL 1,621.00 \+ benefits Start Date: 03/20/2026 ✅ Requirements Completed high school Minimum age: 18 years old No experience required Availability for afternoon shift Responsibilities Customer service Information registration in system Support and clarification of doubts PRIMARY JOB OBJECTIVE: Serve customers by clarifying doubts and providing information about products and services, in accordance with company-established procedures; Persuade and negotiate with end customers, following established service standards and scripts; Perform technical procedures according to requests received via e\-mail and/or phone; Record interactions in the system, describing actions taken, ensuring correct classification, tabulation, and definition of priority level, criticality, and severity of requests. Monitor and track internal departments’ compliance with deadlines and actions related to customer requests; Ensure security and confidentiality of system access passwords; Comply with company administrative rules and procedures; Maintain confidentiality of information and matters related to performed activities; Focus on achieving and exceeding established goals while adhering to defined quality standards. REQUIREMENTS * Minimum Education: High School (Completed Secondary Education) * Basic computer skills (Microsoft Office Suite) * Work schedule \- to be defined * Availability to work on a 6X1 rotating schedule (Saturdays or Sundays) * Work location: César de Souza, Mogi das Cruzes \- SP * Employment type: Permanent – CLT * Professional field and specialization: Telemarketing \- Telemarketing / Call Center Interview link: https://teams.microsoft.com/meet/28311736390892?p\=KfZQHNpcn8Lj5DqYHu Due to the large number of clients and services we provide, positions are available for first-time job seekers Minimum Education: High School (Secondary Education) * Language School Benefit * Medical Assistance * Childcare Allowance * Transportation Voucher * University Partnership Program * Meal Voucher * Dental Care Benefit
João Silva
Indeed · HR
João Silva
Indeed · HR
