Description
Job Summary:
Performs administrative support services, assists customers by answering questions, and organizes the agency and office supplies.
Key Highlights:
1. Administrative support and customer service
2. Agency organization and office supplies
With 31 years of experience in the intercity passenger transportation sector and operations connecting the North, Northeast, Central-West, and Southeast regions, Expresso Guanabara employs a qualified team of professionals across administrative, commercial, operations, and maintenance areas.
**Responsibilities and Duties**
* Perform administrative support tasks;
* Serve customers by addressing inquiries regarding schedules, routes, and other matters;
* Distribute queue numbers and organize customer service at ticket counters;
* Organize the agency and office supplies.
**Requirements and Qualifications**
* Reside in Sobral\-CE;
* Completed high school education;
* Proficiency in Microsoft Office suite;
* Availability for 4 hours daily, Monday through Friday;
* Age compatible with the Young Apprentice Program.
**Additional Information**
* Salary
* Life insurance
Expresso Guanabara was founded in August 1992 as an intercity passenger transportation company. Headquartered in Fortaleza and operating nationwide from North to South, the Company has, over its 31 years of existence, connected major state capitals and cities across Brazil, offering passengers more than 2,000 destination options.
Offering multiple high-quality service categories, Guanabara maintains a modern fleet of vehicles equipped with cutting-edge mechanical, design, and comfort technologies. In addition to its e\-commerce platform and mobile application, the Company provides direct customer service via telephone and WhatsApp, and operates over 2,500 agencies, including both owned and third-party locations.
Guanabara demonstrates strong social and environmental commitment through various sustainability initiatives, such as solid waste management and water reuse.
The pursuit of technical excellence, deep commitment to employees, and high service quality delivered to customers earned Guanabara the title of “Best Bus Company” in 2022 at the “Largest and Best Transportation Companies” award.