Description
Job Summary:
Serve as a technical and analytical interface between Engineering, Development, Manufacturing, and Customer Support, providing field technical support and training.
Key Highlights:
1. Serve as a technical and analytical interface
2. Provide field technical support and resolve issues
3. Support product development and conduct training
An American multinational company is seeking a Junior Technical Service Representative in Vinhedo.
Bridge You is a company that connects people to opportunities for personal and professional development. We offer innovative solutions to accelerate careers and promote continuous learning.
**Responsibilities:**
Serve as a technical and analytical interface between Engineering, Development, Manufacturing, and Customer Support. Provide field technical support, including diagnosis and resolution of end-user issues. Support development and testing of new products with converters and end customers. Conduct technical training, consultations, and customer support for technical leaders and application/quality consultants. Research and analyze customer technical specifications against the current and future product portfolio. Resolve technical requests by identifying root causes and defining short-term corrective actions.
**Desired Qualifications:**
**Education:** Completed high school
**Experience:** Relevant experience required
**Compensation and Benefits:**
* Salary: Salary range will be disclosed during the interview.
* Benefits will be disclosed during the interview stage.
**Additional Information:**
* Employment Type: Full-time \- On-site.
* Duration: Full-time
* Working Hours: To be determined.