Job Summary: This role involves supporting the B2C sales force, clarifying and tracking orders, generating reports, and providing administrative assistance. Key Highlights: 1. B2C Sales Force Support and Assistance 2. Administrative Support and Document Control 3. Collaboration with Various Internal Departments **Join ICL:** At ICL, we believe innovation begins with people passionate about what they do. We are a global specialty solutions company, present in more than 30 countries, impacting essential sectors such as agriculture, food, and industrial materials. As a world leader in manufacturing enhanced-efficiency fertilizers, we provide farmers and industry with advanced high-performance agricultural solutions, including premium specialty products tailored to diverse needs. Our work contributes to increasing productivity, profitability, and quality of life for people. In Brazil, our journey is marked by sustainable growth, commitment to innovation, and respect for the communities where we operate. With facilities across multiple regions of the country, we proudly drive the development of Brazilian agriculture, promoting more efficient and sustainable practices. **Our Mission:** To generate positive impact in the fields of food, agriculture, and industrial products, advancing toward a sustainable future for all humanity. **How We Achieve This:** We combine our natural resources, the dedication of a talented team, and our technological capabilities to expand food production, ensure its quality, enable sustainable agriculture and industrial production, and protect the environment. **Our Principles:** * **Innovation:** Driven by passionate people, supported by R\&D infrastructure and strategic partnerships, forming a unique ecosystem. * **Care:** Doing what is right for our employees, business partners, shareholders, communities, and the environment. * **Leadership:** Acting as a benchmark in innovation, cost management, and sustainability, with a results-oriented mindset and a winning spirit. **Key Responsibilities:** Support the B2C sales force via available communication channels to clarify and follow up on sales orders regarding delivery timelines, scheduling, and supporting reports. Generate supporting reports related to order billing flow; Keep the field team informed about the status of placed orders, providing administrative assistance in resolving customer complaints and collaborating with other internal departments; Control documents to facilitate traceability and ensure prompt responses to internal and external customers’ needs; Maintain commercial department document control in accordance with SGI standards and procedures. **Requirements:** Education: Bachelor’s degree completed in Administration, Engineering, Marketing, or related fields. Specific Knowledge: Proficiency in Excel is mandatory; knowledge of Integrated Systems and SGI is required. (Preferred) Language(s): Intermediate English (preferred) "At ICL, we believe diversity is the engine of innovation. Therefore, all our positions are open to individuals regardless of race, gender, disability, sexual orientation, or any other characteristic. Although this position is not affirmative/action-oriented or exclusive, we emphasize that everyone is welcome to apply. We value diverse perspectives and experiences and would be delighted to receive your application!"
João Silva
Indeed · HR
João Silva
Indeed · HR
