Quality Assistant

Description

Job Summary: This position is responsible for verifying process compliance, analyzing continuous improvement actions, and operating in accordance with Quality and Safety technical standards and procedures. Key Highlights: 1. Dynamic and challenging work environment 2. Leader in people management 3. A unique opportunity to develop your career If you seek a dynamic and challenging environment to apply your administrative skills, Security is the ideal place for you. With over 46 years of market experience and presence in more than 900 municipalities, we are leaders in people management and offer a unique opportunity to develop your career. **GENERAL DESCRIPTION:** The primary mission of this position is to verify process compliance and analyze continuous improvement actions, operating in accordance with Quality and Safety technical standards and procedures. **SPECIFIC RESPONSIBILITIES:** Plan and annually control activities related to the Quality Management System; Schedule and participate in internal and external audits; Monitor and analyze actions to resolve nonconformities; Monitor and analyze continuous improvement actions; Monitor and analyze the handling of nonconforming products; Track and analyze customer complaints through the Customer Service Center (SAC) / Audit; Track and analyze Quality indicators and company-established indicators; Ensure that Quality Management System processes are established, implemented, and maintained; Analyze the need to revise or create new Quality documents and ensure they are duly approved by senior management; Control the review and distribution of Quality documents to standardize processes; Promote the Quality Policy through training sessions or published materials; Control training evaluations as well as supporting documentation; This position does not require supervision of other employees. Requirements: **EDUCATION:** Completed Bachelor's degree. **FIELD OF STUDY:** Business Management, Quality Engineering, Business Administration, Accounting, or related fields. **KNOWLEDGE:** Specific training in Quality Management Systems (NBR ISO 9001) and Internal Quality Auditing (NBR ISO 9001), and computer literacy. Work Schedule: 5 days on / 2 days off, from 7:42 \- 18:00 Minimum Education Level: High School (Secondary Education) * Meal allowance * Basic food basket * Corporate university