Technical Consultant

Description

Job Summary: The Technical Consultant is responsible for serving customers and drivers, creating service orders, preparing quotations, negotiating repair costs, and monitoring service progress. Key Highlights: 1. Customer and driver service at the workshop 2. Preparation of quotations and warranty analysis 3. Monitoring service progress With business management experience since 1955, **WLM** operates strategically and integrally across the automotive, agribusiness, energy, and sustainable solutions sectors, establishing itself as a solid, diversified, and continuously evolving group. WLM’s primary business focus is the marketing of Scania-branded products and services, including heavy and extra-heavy trucks, chassis for highway and urban buses, genuine parts sales, as well as corrective and preventive maintenance services and specialized technical assistance. In the **Scania dealership** segment, WLM operates at over 20 locations nationwide, serving six Brazilian states through its operations: **Equipo (RJ), Itaipu (MG), Itaipu Norte (PA), Quinta Roda (SP), and Supermac (AM and RR).** In the **agribusiness** segment, through its subsidiaries **Fartura (Southern Pará) and Itapura (Northern Mato Grosso, Southern Minas Gerais, and Campinas/SP region)**, WLM engages in cattle breeding, rearing, and fattening, as well as coffee, soybean, and corn production and marketing. With a strong commitment to sustainability, its productive activities follow best practices for preserving native fauna and flora, as well as for water and soil conservation. In 2025, WLM announced the acquisition of 60% of **CHP Brasil**, a leading company in distributed generation and energy efficiency. This acquisition expands the group’s strategic presence, diversifies its portfolio, and marks a significant step toward the future, reinforcing its commitment to sustainability and the creation of new business opportunities in the energy sector. As part of this innovation, sustainability, and business diversification strategy, **EkoTruck** was launched—a startup created within the WLM Group with the purpose of always delivering the best parts and service solutions to its customers. The company extends the group’s focus through truck recycling, offering alternative parts, remanufactured components, and maintenance contracts—leveraging advanced technology. Its primary focus is reducing customers’ TCO (Total Cost of Ownership), strengthening the circular economy, and generating sustainable operational efficiency. The strategic location of WLM’s units enables broad geographic coverage, ensuring agility, quality, and excellence in service delivery. The group’s holding company is located in Rio de Janeiro and maintains a corporate branch in Contagem/MG. >> Review the responsibilities and benefits of the **TECHNICAL CONSULTANT** position below—and join this successful team! **Your mission:** * Serve drivers and customers upon vehicle reception at the workshop. * Create service orders, prepare quotations, and analyze warranties. * Negotiate repair costs with customers. * Monitor service progress and report updates to customers. **Requirements:** * Completed high school education or currently pursuing higher education; * Intermediate-level proficiency in Microsoft Office suite; * Prior experience in customer service within the vehicle retail sector is desirable. **Benefits:** Meal Ticket — designed to ensure convenience in caring for your home and family. * On-site Meal — to guarantee more convenient and relaxed meals during your daily routine. * * Transportation Allowance — to support your commute between home, work, and back home. * Medical Assistance — taking care of your health and that of your loved ones. * Dental Assistance — caring for your smile and your entire family’s oral health. * Pharmacy Card — convenience and accessibility for managing your health and wellbeing. * Group Life Insurance and Funeral Assistance — protection and security for you and your family during difficult times. * Wellhub (Gympass) — encouragement of physical activity and overall wellbeing. * Telemedicine: Dra. AON | Conexa Saúde — practical and rapid healthcare support whenever needed. * Open English Partnership — language courses offered under exclusive conditions for employees. Educational Development Program (PDE) — financial and institutional support for training, courses, or specializations aligned with your responsibilities and the company’s development. * * Annual Bonus — recognition of your performance. **Work Schedule:** * Monday to Friday, from 8:00 AM to 5:48 PM. **Interested?** **Click the link below to apply.**