Junior Assistant

Description

**Job Opening: Junior Commercial Assistant** São Paulo/SP (On-site \- CLT) **Address:** Ambipar – Avenida Angélica, 2330 \- Higienópolis, SP **About the Company:** **Ambipar** is the leading Brazilian provider of integrated environmental solutions, founded in 1995 and present in dozens of countries. We operate across two major business lines: **Ambipar Environment**, focused on waste management, circular economy, treatment and material valorization; and **Ambipar Response**, specialized in emergency response, accident prevention, and response to environmental and chemical emergencies. Our purpose is to drive ecological transformation, placing sustainability at the heart of every decision — because there is no Planet B. **About the Role:** We are seeking a professional to work as an **Administrative Assistant** in Campinas/SP, providing direct support to our client’s field operations in the infrastructure and essential services sector. This position requires strong organizational skills, effective communication, and proficiency with digital tools — all critical to ensuring smooth scheduling, accurate information flow, and proper documentation of operational activities. **Key Responsibilities** * Make and receive calls with clients, technical teams, and suppliers, delivering prompt and courteous service, triaging requests, and routing them appropriately. Record all interactions in internal systems. * Coordinate schedules for construction sites, installations, and on-site technical visits, aligning team and client availability to meet deadlines. Monitor the status of each service and proactively communicate changes to all stakeholders. * Develop and maintain operational control spreadsheets, consolidating data on appointments, project statuses, timelines, and performance indicators to support management and generate periodic reports. * Register and track service orders, service history, and client information in the Salesforce CRM, ensuring full traceability of operations and data quality. **Mandatory Requirements:** * Completed high school education * Prior experience in administrative routines * Proficiency in Microsoft Excel (tables, filters, basic formulas such as SUMIF, VLOOKUP) * Strong verbal and written communication skills * Telephonic customer service skills with emphasis on quality and clarity * Ability to organize and manage multiple concurrent tasks * Residency in Campinas or surrounding area **Desirable Qualifications (Preferred):** * Experience with CRM systems, especially Salesforce * Background in infrastructure, utility, or field-service companies * Experience managing field service scheduling and service order tracking * Currently pursuing a bachelor’s degree (e.g., Business Administration, Management, or related fields) * Intermediate/advanced Excel skills (pivot tables, dashboards) Compensation: R$2\.450,36 per month Benefits: * Medical insurance * Dental insurance * Meal allowance * Food voucher * Transportation voucher Work Location: On-site