**Responsibilities and Duties** **What awaits you on a daily basis:** --------------------------------- * Monitor deadline and operational performance indicators; * Prepare managerial reports focused on route control and efficiency; * Conduct indicator-based meetings with suppliers to analyze performance; * Deliver training for new processes and team capacity building; * Monitor adherence to deadlines and propose improvements to optimize routes; * Collaborate with other departments across the company to identify opportunities for process improvement and optimization. **Requirements and Qualifications** #### **We’re looking for someone who:** * Thinks and acts from the customer’s perspective. Demonstrates interest and curiosity in understanding customers, their behaviors and preferences, in order to meet and exceed their expectations; * Shows a continuous commitment to learning, teaching, and developing—contributing to a relaxed, respectful, and collaborative environment that encourages diversity; * Is flexible enough to move beyond existing paradigms and mental models. Seeks innovative and sustainable solutions to create competitive advantages for the business, balancing economic, environmental, and social interests. **To join our team, it is essential that you:** ------------------------------------------------ * Reside in São Paulo; * Hold a bachelor’s degree in Logistics, Business Administration, Engineering, or related fields; * Have proven experience monitoring indicators and processes; * Possess strong skills in preparing and analyzing managerial reports; * Demonstrate excellent communication skills for conducting meetings and training sessions; * Be proficient in Microsoft Office, especially advanced Excel. **Preferred Qualifications:** ------------------ * Knowledge of Power BI, Power Query, and databases. **Additional Information** * On-site work (per company policy); * Availability to visit suppliers; * A dynamic, results-oriented environment; **Additional Details** At **Claro, people are one of our core values.** Guided by this principle, we consistently invest in the health, well-being, and quality of life of our employees! To ensure you have the best possible experience during your journey with us, we offer an attractive benefits package. Take a look: * Flexible working hours; * Meal and food vouchers; * Medical and dental insurance; * Support for serious illnesses; * Assistance for dependents with disabilities; * Pharmacy benefit; * Daycare/Babysitter allowance; * Personal Support Program; * Claro Running; * Private pension plan; * Life insurance; * Employee Combo; * Wellhub (Gympass); * Meu Pet Club; * Discounts and partnerships; * Recognition program for tenure; * And much more! **At our company, we value an inclusive, diverse, ethical, collaborative, and harmonious environment. We do not discriminate based on gender, race, color, sexual orientation, social status, or disability. Everyone is welcome!** **Here, we have a large team making everything happen!** It is through the effort and dedication of each of our People that we are today a benchmark in what we do—united in our purpose: **“Connect to make life more fun and productive.”** We combine all technologies to build the best and most comprehensive connectivity infrastructure in the country. We are confirmed multi-champions by Speedtest as Brazil’s fastest and most stable mobile internet and most stable Wi-Fi network, among many other accolades. We are also Brazil’s 4th most valuable brand (BrandZ). In Brazil, we operate in over 4,800 municipalities and serve more than 83 million customers. We have led portability balances for over five years—achieving 1.2 million ported lines in 2022 alone. And there’s more: We **innovate** our products and services to better serve our users! Today, we offer solutions in **entertainment** (Claro Música, Claro TV+, Claro Livros, Claro Vídeo, and Claro Gaming), **finance** (Claro Pay), and beyond! We have an **aerospace presence** (with 5 satellites in orbit via Embratel) and lead in **industrial, automotive, and agribusiness connectivity**, among others. We also foster connections between our businesses and the innovation ecosystem through **beOn**, Claro and Embratel’s innovation hub. Sustainability is a core value for Claro. **We invest in environmental, economic, and social development**, always prioritizing governance, environmental responsibility, data protection, and social impact. Through the Claro Institute, we connect people toward a better future—combining our services with social investments in projects focused on **education and citizenship.** **So, is it a match? #JoinClaro and help us build the future together!**