Job Summary: A professional responsible for prospecting, qualifying customer needs, preparing commercial proposals, and monitoring performance metrics, with a focus on customer service excellence and revenue predictability. Key Highlights: 1. Handling inbound leads and conducting outbound prospecting, with rapid initial contact. 2. Negotiation and monitoring of sales performance metrics. 3. Building strong internal relationships to ensure smooth processes and excellence. * Conduct outbound prospecting and handle inbound leads, with initial contact made within one business hour; * Update the CRM, sales pipeline, and follow-up schedule daily; record all interactions; * Qualify customer needs, gather basic scope information, and prepare commercial proposals; * Monitor the opening and progress of technical support tickets raised by other departments, and keep customers informed until resolution; * Availability for occasional client visits and site inspections within the region; * Build strong relationships with support, logistics, maintenance, credit, and billing teams to ensure smooth processes and excellent customer service; * Conduct negotiations within the branch’s pricing and discount policies; request exceptions when necessary; * Monitor personal performance metrics, including conversion rate, sales cycle duration, revenue, margin, NPS, and response time; * Participate in weekly commercial rituals—including pipeline reviews and lessons learned—with disciplined CRM documentation; * Adopt an owner’s mindset, prioritizing revenue predictability and quality of customer experience. **Responsibilities and Qualifications** * Completed or currently pursuing a bachelor’s degree; * Valid Brazilian driver’s license (Category B) and availability for regional travel; * Basic to intermediate proficiency in CRM systems (e.g., HubSpot); * Intermediate-level Microsoft Office skills—spreadsheet organization, simple tracking, and presentations; * Experience in B2B sales or customer service; * Experience in equipment rental is a plus (aerial platforms, generators, air compressors, lighting towers, yellow-line and white-line equipment); * Familiarity with BI tools for dashboard reading (e.g., Power BI or equivalent). Armac is a national reference in providing specialized and complex services, equipment rental, and sale of used equipment. The company has a strong presence across key economic sectors: construction, energy, road infrastructure, agribusiness, fertilizers, industry, mining, forestry, ports, and rail terminals. Having celebrated its 30th anniversary in 2024, Armac operates with a clearly defined purpose: to serve with excellence and safety those who build Brazil. Seeking simple and efficient solutions—guided by humility, an owner’s mindset, and courage—is part of Armac’s everyday practice. A company operating nationwide, offering positions across diverse functions, areas, and segments, with professionals stationed in offices, workshops, operations centers, and stores. At Armac, we believe education is a strategic pillar for social and professional transformation and for business growth. Our internal training and qualification programs equip our professionals to operate efficiently and safely across all segments. We strive to deliver maximum value to our customers. But more than that, our responsibility is to create value for society as a whole. We recognize that contributing to raising productivity standards across the entire value chain is essential to enabling the large-scale transformations needed for the country. Creating and building opportunities—and fostering development—for an increasingly productive and sustainable world. Transforming the future today—serving those who produce, those who make Brazil happen, whether in the countryside or in cities. Join our team!
João Silva
Indeed · HR
João Silva
Indeed · HR
