WORKSHOP MANAGER

Description

Job Summary: Join AUTOMOB, a leading Brazilian dealership group, and advance your career by managing technical teams and ensuring quality in after-sales services. Key Highlights: 1. Leader in the dealership sector with an extensive portfolio of brands 2. Opportunity for professional development and career growth 3. An environment that values diversity, inclusion, and mutual respect Come Build the Future of Mobility With Us! At **AUTOMOB**, we breathe passion for cars. We are a 100% Brazilian company driven by talent, enthusiasm, and the contagious energy of our employees. Here, challenges become opportunities, and your voice has the power to shape the future of the dealership sector in Brazil. We are **leaders** in the industry, with a strong presence across the entire national territory. From light vehicles to heavy machinery, from financial services to insurance and consortiums, we offer an integrated universe of solutions for our customers. With over **190 stores spread across 12 states and 65 cities**, we represent iconic brands such as BMW, Honda, Volkswagen, Toyota, JLR, Volvo, BYD, GWM, Ford, VW/MAN, Valtra, Fendt, and many others. Imagine\-yourself working with the largest brand portfolio in the segment nationwide, alongside more than 5,000 passionate and engaged professionals. At **AUTOMOB**, you’ll have the opportunity to develop your skills, broaden your knowledge, and build a successful career in a dynamic and challenging environment. We provide comprehensive solutions for our customers — from vehicle sales to after\-sales services such as workshops, bodywork, and painting. If you’re passionate about cars, eager to learn, and seeking a place where your ideas are valued, AUTOMOB is your destination! Accelerate with us and make a difference at a company that values diversity and inclusion in all forms. Join us and become part of a team that celebrates individuality and mutual respect. **Responsibilities and Duties** **Main Responsibilities:** * Manage the technical team (mechanics, electricians, consultants) * Assign and monitor service orders (SOs) * Ensure vehicle quality and on-time delivery * Monitor KPIs (productivity, rework, customer satisfaction) * Directly handle complex diagnostics * Guarantee adherence to Volkswagen manufacturer standards * Interface with after-sales and warranty departments **Technical Requirements** * Proven experience in automotive workshops (preference for dealership settings) * Knowledge of electronic diagnostics (scanner, CAN, etc.) * Experience with warranty processes * Familiarity with VW standards (strong advantage) * Technical or higher education in automotive/mechanical fields **Requirements and Qualifications** **Technical Requirements** * Proven experience in automotive workshops (preference for dealership settings) * Knowledge of electronic diagnostics (scanner, CAN, etc.) * Experience with warranty processes * Familiarity with VW standards (strong advantage) * Technical or higher education in automotive/mechanical fields * Organizational skills and sense of priority * Strong communication skills * Problem-solving profile **Additional Information** **PEOPLE ARE OUR BUSINESS — THAT’S WHY WE VALUE OUR EMPLOYEES IN MULTIPLE WAYS!** We also offer the traditional benefits you already know. But we aim to go beyond. Learn more! * **TUNED IN TO YOU:** Specialized support for our employees and their families via a 24-hour hotline offering psychological, health, social, family, financial, and/or legal assistance — all with absolute confidentiality. * Extended **Maternity** and **Paternity Leave** \+ **Newborn Kit** for new mothers and fathers. * We understand how important children’s and teenagers’ education is. At **AUTOMOB**, we help with the purchase of the **school supply kit** for our employees’ children. * Our employees enjoy exclusive access to a **discount platform** covering travel, culture and entertainment, services, gastronomy, education, and wellness. * Through the **AUTOMOB University**, our employees learn and accelerate their professional development, becoming true protagonists of their own careers.  * We recognize and value our **veteran employees** who celebrate milestones with us. Employees with **more than 15 years** receive a special mega-event. * **Mom’s Corner:** Dedicated spaces located at our headquarters in Itaim Bibi and administrative headquarters in Mogi das Cruzes, designed for mothers returning from maternity leave who wish to **continue breastfeeding**. These areas provide all necessary **equipment for milk expression and storage, ensuring privacy and comfort.** **** * **Totalpass:** Access to a broad network of gyms and mental health and nutrition services, promoting healthy habits and well-being. * **Pet Love:** To care for your four-legged family member too, we include a special benefit for this beloved member of your family. Do you identify with this position? Explore our open roles, apply, and join us in this company that grows every day. The dream that began in 1995 with our first Volkswagen dealership gained momentum and evolved into Brazil’s largest and most diversified dealership group. Our brand and product portfolio covers everything from new and used light vehicles to agricultural machinery, yellow-line equipment, and diverse services meeting our customers’ needs. Today, we represent 35 brands across these varied segments. Our devotion to service is embedded in our culture, supported by a highly skilled team that shares our core values: PEOPLE, CUSTOMERS, SIMPLICITY, OWNER MINDSET, SUSTAINABILITY, AND PROFIT. In 2021, we initiated our consolidation process with the creation of AUTOMOB; however, it was in 2024 that we unified all dealership companies and operations under a single corporate entity. Currently, we operate over 200 stores across 13 Brazilian states and employ nearly 7,000 people. Interested and ready to join our Group? Then **accelerate with us**! We are a diverse company that promotes diversity across all positions, regardless of gender, sexual orientation, race, religion, or disability.