ICT TECHNICIAN ARAUCÁRIA

Description

Job Summary: A skilled ICT Technician to manage and provide technical support for Information and Communication Technology (ICT) infrastructure, guide users, and update systems. Key Highlights: 1. ICT infrastructure management and technical support 2. Opportunity for continuous learning and challenging projects 3. Collaborating with the organization's mission and vision Citizen Experience is seeking a skilled ICT Technician. If you possess the ability to manage and provide technical support for Information and Communication Technology (ICT) infrastructure, this could be the opportunity you've been waiting for! The professional will guide internal users on the proper use of equipment and systems, and update software and application versions used in the unit. **Responsibilities and Duties** * Administer installed resources, including access control lists, antivirus systems, security policies, and disk space usage. * Monitor and control data and voice networks, perform backups, and replace ICT equipment in case of failures. * Perform corrective, preventive, and predictive maintenance, and install, support, monitor, and maintain ICT tools such as Microsoft Office and open-source software. * Manage the telephone system, control access and image quality of the CCTV system, and configure firewall security settings. * Collaborate with the organization's mission and vision, adhering to technical, quality, safety, environmental, hygiene, health, and ethical standards. * Guide less experienced professionals and perform other related duties as required by the area and senior leadership. **Requirements and Qualifications** Completed technical education in the field of computing **Additional Information** **We offer a range of benefits, including:** Additional Information: **Meal Allowance** or **Food Voucher** **Wellhub Partnership** **Zenklub Psychologists** **Dental Uni** **Unimed Health Plan** **Medipreço Pharmacy Partnership** **Woli Development Platform** **Birthday Day Off** We are **CiX – Citizen Experience**, a govtech dedicated to transforming access to public services—making citizens' lives easier through innovative solutions, more technology, and greater efficiency. Our goal is to integrate physical and digital services, delivering a seamless experience. Here, we value teamwork, innovation, and commitment to excellence. If you're looking for a dynamic work environment with opportunities for continuous learning and challenging projects, join our team! \#ForPeople