Store Manager

Description

The Store Manager is primarily responsible for ensuring the full operation of the store, guaranteeing excellence in customer service, organization of the point of sale (POS), and achievement of commercial targets through active team leadership. **Key Responsibilities** * **Sales and Performance Management:** Monitor daily metrics such as average transaction value, conversion rate, and ABC curve to adjust strategies and ensure target attainment. * **Team Leadership:** Recruit, train, and motivate sales staff; conduct alignment meetings, deliver feedback, and develop succession plans. * **Operational Control:** Supervise store opening and closing procedures, cash register reconciliation, cash withdrawals, and change fund management. * **Inventory Management:** Validate merchandise receipts and shipments, control stockouts (product shortages), and organize product displays in the sales floor. * **Customer Experience:** Ensure adherence to service standards, handle customer complaints, and monitor reviews on platforms such as Google Business. * **Compliance and Maintenance:** Ensure the store maintains up-to-date permits, complies with safety regulations (AVCB), and meets cleanliness and organization standards. Compensation: R$4.760,00 - R$6.830,00 per month Benefits: * Medical assistance * Health plans and commercial discounts * Commuter allowance Work location: On-site