Receptionist | Bento Gonçalves

Description

Job Summary: We are seeking a communicative, organized, friendly, and proactive Receptionist to handle customer service and deliver an outstanding experience. Key Highlights: 1. Friendly and customer-excellence service 2. Assistance with administrative routines and organization 3. A genuine opportunity for professional growth **Description and Responsibilities:** **Schedule:** Monday to Friday: 9:00 AM to 12:00 PM and 1:00 PM to 6:00 PM; Saturdays: 8:00 AM to 12:00 PM. **Level:** Professional **Employment Type:** Permanent – CLT An optical retail company experiencing strong expansion across southern Brazil is seeking a Receptionist to join its Bento Gonçalves/RS branch. We seek a communicative, organized, friendly, and proactive individual who enjoys interacting with people and delivering an exceptional customer experience from the very first contact. If you communicate easily, enjoy working with the public, and seek professional growth, this opportunity may be right for you! Responsibilities and Duties: Greet customers warmly and provide excellent service; Provide in-person, telephone, and WhatsApp customer support; Manage the appointment schedule and direct customers to relevant departments; Register and update customer information; Support the sales team in managing the branch’s customer flow; Assist with administrative tasks; Maintain an organized and welcoming reception area; Contribute to a positive and delightful customer experience. Benefits: Competitive salary commensurate with the role; Meal allowance; Birthday day off; Discounts on internal purchases; A genuine opportunity for professional growth. **Requirements:** Requirements: Completed high school education; Prior experience in customer service is a plus; Strong communication and interpersonal skills; Organizational ability and attention to detail; Proactivity and commitment; Teamwork aptitude; Basic computer literacy; Agility in handling diverse demands. Desired Skills: Customer Service – Advanced; Interpersonal Communication – Advanced; Task Organization and Management – Intermediate; Proactivity – Intermediate; Teamwork – Intermediate; Attention to Detail – Intermediate; Emotional Intelligence – Intermediate. We seek warm, organized, and committed individuals eager to grow professionally within a solid and continuously expanding company. Join us in this challenge! ? **Benefits:** Internal benefits, Performance bonus, Commissions, Meal allowance, Transportation allowance