Quality Analyst

Description

Job Summary: Anagê Imóveis is seeking a Quality Analyst to manage systems, develop documentation, and conduct internal and external audits and training. Key Highlights: 1. Manage the Quality System for Leasing and Sales. 2. Develop documentation and conduct quality-related training. 3. Monitor KPIs, audits, and implement improvements. **Build your career at a real estate market leader!** **Anagê Imóveis** has been transforming stories and fulfilling dreams for 37 years, with a strong presence in Joinville and surrounding regions. We are a solid, innovative company built by people who believe in excellence, human relationships, and ethics in every transaction. We currently have an opening for the position of **Quality Analyst**. If you seek professional growth, wish to work in a collaborative environment, and aspire to join a team that values people and results, this is your opportunity! \#ProudToBeAnagê \#FulfillingDreams **Responsibilities and Duties** **What are the challenges for this role?** * Manage the Quality System for Leasing and Sales; * Develop quality-related documentation (instructions / procedures / risk analysis / training); * Assist in developing work instructions and procedures; * Conduct quality-related training; * Control document revisions and updates; * Conduct internal audits; * Track non-conformity records; * Monitor key indicators; * Schedule and oversee external audits; * Provide services to the assigned department; * Create and update Job Descriptions / Job Engineering for Doo and Sólides; * Design and monitor customer satisfaction surveys; * Propose and execute quality / HR improvement projects; * Monitor the electronic signature implementation process and improvements in company documents; * Support HR management activities. **Requirements and Qualifications:** * Bachelor’s degree in Administration, Quality Management, or related fields; * Knowledge of standards and certifications: ISO 9001. * Excellent communication, organization, and collaborative working skills; * Data analysis, internal audits, report writing, and improvement implementation. ✨ **Benefits that make a difference in your daily life** ✨ **Here, your Health is a priority** * Medical and dental plans * Option to extend medical coverage to family members * Pharmacy discounts * Free psychologist sessions (telemedicine) * Free consultations with nutritionists and general practitioners (telemedicine) * Internal health care program **For your Nutrition** * Meal allowance or food allowance, for meals and grocery purchases **Well-being and Quality of Life** * Gym and fitness studio membership (Wellhub) * SESC membership for diverse programming * Language learning partnership * Corporate University with knowledge pathways and up-to-date content * Employee referral program with rewards and bonuses * Local partnerships and agreements **Mobility for your on-site commute** * Mobility allowance * Parking **Support and Care Moments** * Bereavement support