The Store Manager is primarily responsible for ensuring the full operation of the unit, guaranteeing excellence in customer service, organization of the point of sale (POS), and achievement of commercial targets through active team leadership. **Key Responsibilities** * **Sales and Results Management:** Monitor daily metrics such as average transaction value, conversion rate, and ABC curve to adjust strategies and ensure target attainment. * **Team Leadership:** Recruit, train, and motivate sales staff; conduct alignment meetings, deliver feedback, and develop succession plans. * **Operational Control:** Supervise store opening and closing procedures, cash register reconciliation, cash withdrawals, and change fund management. * **Inventory Management:** Verify merchandise receipts and shipments, monitor stockouts (product shortages), and organize product display in the sales floor. * **Customer Experience:** Ensure adherence to service standards, handle complaints, and monitor reviews on platforms such as Google Business. * **Compliance and Maintenance:** Ensure the store maintains up-to-date licenses, complies with safety regulations (AVCB), and meets cleanliness and organization standards. Compensation: R$4.760,00 - R$6.830,00 per month Benefits: * Medical assistance * Corporate agreements and commercial discounts * Commuter allowance Work location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
