Customer Service Assistant

\*Position: Customer Service Assistant (Remote) \* \*Send resume to 035 99761\-4626 \* \*What you will do:\* \- Attend customers by phone, WhatsApp
- Remote work
- Competitive salary
- Dental insurance

Job Summary: This professional will be responsible for providing service to cooperative members, offering telephone support, and assisting in various activities to achieve established goals. Key Highlights: 1. Cooperative member service and support 2. Support in commercial proposals and debt regularization 3. Development in financial and cooperative environments **Description and Responsibilities:** **Working Hours:** **Level:** Not Specified **Employment Type:** Not Specified **Main Responsibilities:** * Provide service to cooperative members. * Provide telephone support. * Contribute to results and achievement of established goals. * Assist in preparing commercial proposals for products and services. * Support maintaining member records. * Guide and expedite service delivery to cooperative members. * Assist with access support and usage of electronic channels. * Assist in debt regularization. * Formalize approved renegotiation proposals. **Requirements:** **Education:** Completed high school or currently pursuing a higher education degree in Administration, Accounting, Financial Management, or related fields. **Preferred Qualification:** CPA or C\-Pro R **Required Technical Knowledge:** * Financial institutions, financial cooperatives; * Computer skills (Microsoft Office Suite: Word, PowerPoint, Excel, Outlook); * Public service skills; * Sales techniques; * Oral and written communication skills; * Central Bank of Brazil (BACEN) regulations and procedures; * Legislation governing the financial sector and cooperatives; * Financial products and services. **Benefits:** No benefits specified
João Silva
Indeed · HR