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Customer Service Assistant

R$1,800-1,900/month
Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelHigh School Diploma

Description

Relevant experience for the position \- Experience working at a freight forwarding company (basic knowledge of logistics and road transportation) Act as the liaison between the Control Tower and customers/partners, ensuring efficient, courteous, and solution-oriented service. The Customer Service Assistant will be responsible for registering, tracking, and resolving transportation incidents, ensuring compliance with POP – Control Tower procedures and contributing to continuous improvement of the customer experience. Experience with TMS/WMS / SSW systems Proficiency in analyzing documents (invoices, CT\-e, manifests, etc.) Completed high school education; Strong verbal and written communication skills; Proficiency with Microsoft Office suite (Word, Outlook); Intermediate Excel proficiency Employment type: Full-time, permanent CLT contract Salary: R$1\.800,00 \- R$1\.900,00 per month Benefits: * Dental insurance * Food basket * Life insurance * Meal allowance * Transportation allowance Work location: On-site

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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