Description
JOB OPENING: TELEPHONE OPERATOR (36 HOURS)
* **Reception and Call Routing:** Operate telephone switchboards, PABX, and internal systems to receive, initiate, and transfer calls to the appropriate departments (medical staff, nursing, administration).
* **Public Information:** Clarify inquiries regarding visiting hours, bed locations, inpatient wards, and hospital services provided.
* **Communication Control:** Alert on-duty medical teams, operate location systems (pagers or internal microphones), and record messages.
* **Administrative Support:** Schedule exams and appointments, manage physicians' calendars and appointment slots, log call traffic (general and private), maintain updated internal telephone directories, and issue administrative reports upon request.
* **Confidentiality:** Adhere to confidentiality protocols in accordance with data protection guidelines and legislation governing patient information.
Compensation: R$1\.910,00 per month
Benefits:
* Dental care assistance
* Commercial agreements and discounts
* Food allowance
* Meal voucher
* Transportation voucher
Workplace: On-site