Job Summary: Professional required to provide functional and technical support for the Tasy system, addressing administrative and financial demands within a mental health institution. Key Highlights: 1. Serving as a reference in mental health 2. Providing support and maintenance for the Tasy system (Backoffice) 3. Continuously improving administrative processes ***ATTENTION*** We recommend carefully reviewing all information in your resume before completing registration, ensuring that all mandatory fields are filled out until you proceed to the next step. After completing registration, please wait for our follow-up email to proceed with the next steps. We suggest regularly checking your inbox as well as your spam folder to ensure no important communication is missed. **ABOUT THE HIRING COMPANY:** Holiste Psiquiatria is a leading institution in the field of mental health, structured through business units including inpatient care, day hospital, and therapeutic residence. The company stands out for its commitment to quality care, technical responsibility, and humanized care. **RESPONSIBILITIES:** * Provide functional and technical support for the Tasy system (Backoffice), acting as the first level of analysis prior to escalation. * Respond to requests from administrative and financial departments, conducting in-depth technical diagnostics. Engage directly with users to thoroughly understand incidents. * Translate business requirements into structured technical analyses. * Identify root causes of issues (configuration, process, business rule, or systemic failure). * Configure and maintain business rules in Tasy’s administrative modules. * Work with the following modules: Billing, Finance, Accounting, Procurement, and Reimbursements. * Assess incident criticality based on financial, operational, and monthly timing impact. * Develop a sense of urgency, especially during critical periods (month-end closing and billing). * Ensure integrity of financial processes, preventing cash flow impacts. * Proactively identify systemic risks. * Perform testing of new versions, patches, and system enhancements. * Validate technical impacts of updates and integrations with other systems. * Support Tasy implementation, migration, upgrade, and integration projects. * Conduct training and guidance for internal users. * Support administrative departments in continuously improving system usage. * Develop and maintain technical and functional documentation (workflows, configurations, implemented rules). * Record all interventions performed, ensuring traceability and technical history. * Work autonomously under leadership supervision. * Interact directly with departments such as Finance, Billing, Accounting, and Procurement. * Contribute to continuous improvement of administrative processes through systemic analysis. **REQUIRED COMPETENCIES:** * Problem analysis and resolution. * Organization. * Communication. * Proactivity. * Emotional intelligence. * Teamwork. * Interpersonal relationships. **HIRING COMPANY DETAILS:** * **Company:** Holiste Psiquiatria. * **Work Location:** Salvador/BA. * **Employment Type:** PJ (Individual Contractor). * **Working Hours:** On-site – 8:00 AM to 6:00 PM. Requirements: * Completed or ongoing undergraduate degree in Information Systems, Computer Science, Computer Engineering, Administration, or related fields. * Experience with the Tasy system (Backoffice). * Knowledge of hospital processes. * Intermediate SQL skills. * Experience configuring business rules. * Experience providing functional support and user assistance. * Preferred: Experience in Tasy implementation projects. Benefits * Salary Range: BRL 8k to 10k *Please note that profile definition, remuneration, benefits offered, and post-hire management practices are solely the responsibility of the Hiring Client.*
João Silva
Indeed · HR
João Silva
Indeed · HR
