Store Operator

Description

Job Summary: Responsible for restocking and organizing products, maintaining the sales area, supporting visual merchandising, and serving customers with a focus on satisfaction. Key Highlights: 1. Lively, welcoming environment with opportunities for development 2. Values diversity, respect, and teamwork 3. Customer satisfaction focus and prompt resolution of inquiries **\#JOINCAEDU** For **50 years**, we have operated in the **fashion retail** sector with the purpose of **sharing our best to dress happier stories**. We are present in **São Paulo, Rio Grande do Sul, Goiás, Distrito Federal, and Minas Gerais**, with over **100 stores** and a passionate team. At **Caedu**, we believe in an **energetic, welcoming environment full of professional development and growth opportunities**. We value **diversity**, **respect**, **ownership mindset**, and **teamwork**, because we know that **together we are stronger**. If you want to join a purpose-driven company with solid values and room to grow, **join Caedu!** **Responsibilities and Duties** **What will your activities be?** **Restocking and Organization:** Ensure products are always available and properly displayed in aisles, counters, walls, floors, and shelves, performing restocking as needed or per leadership guidance. **Sales Area Maintenance:** Keep the sales area consistently organized, verifying that products are correctly processed (hangers, security tags, labels, and pricing) and making adjustments when necessary—such as relabeling, reissuing labels, and quantity verification. **Visual Merchandising:** Support implementation of VM concepts by assisting in window displays, wall arrangements, and floor compositions, following the manual and leadership instructions to ensure attractive and strategic product presentation. **Promotion of Financial Products:** Approach and guide customers regarding the **Caedu Card** and other **financial products and services**, presenting benefits and encouraging adoption—all while prioritizing customer experience and satisfaction. **Customer Service:** Greet customers warmly, attentively, and efficiently; assist them in selecting products; and provide clear information about merchandise and available services. **Customer Satisfaction Focus:** Act with empathy and proactivity, striving to resolve inquiries and support leadership in addressing situations—ensuring an excellent shopping experience and strengthening customer relationships. **Requirements and Qualifications** **Must Have:** * Completed high school education. * Experience in sales and general customer service. * Basic Microsoft Office proficiency. **Additional Information** **What do we offer?** Medical Assistance Dental Assistance Transportation Allowance Profit-Sharing Program (PLR) (per internal policy) Birthday Day Off Discounts on Caedu products Educational Partnerships SESC Membership Pharmacy Partnership Gympass Telemedicine Better Maternity Program – Dedicated support throughout the most special period in our mothers’ lives. Personal Guidance Program Career Development Pathway Online Learning Platform We have been operating in fashion retail for over **45 years**, and are present across São Paulo, Rio Grande do Sul, Goiás, Distrito Federal, and Minas Gerais. We operate more than 80 physical stores and an e-commerce platform serving all of Brazil. Our environment is **lively** and **welcoming**. And best of all—full of opportunities for **professional development** and **growth**! If you seek **challenges** in your field, never compromise on **ethics and respect**, possess an **ownership mindset**, and believe that **together we are stronger**, then join **Caedu**!