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Job Summary: We are seeking a communicative professional to deliver outstanding customer service, perform product restocking and organization, and support visual merchandising efforts to ensure an enchanting shopping experience. Key Highlights: 1. Cheerful, welcoming environment with opportunities for development 2. Focus on customer service and visual merchandising 3. Company with purpose, strong values, and room for growth **\#JOINCAEDU** For **50 years**, we have operated in the **fashion retail sector**, driven by our purpose to **share our best to dress happier stories**. We operate across **São Paulo, Rio Grande do Sul, Goiás, Distrito Federal, and Minas Gerais**, with over **100 stores** and a passionate team dedicated to excellence. At **Caedu**, we believe in a **cheerful, welcoming environment full of opportunities for professional development and growth**. We value **diversity**, **respect**, **ownership mindset**, and **teamwork**, because we know that **together we are stronger**. Here, we believe affordable fashion and excellent service go hand in hand! If you are communicative, enjoy serving and delighting customers, and possess a keen eye for maintaining organization and brand consistency, this opportunity is for you! If you wish to join a purpose-driven company with solid values and ample growth potential, **join Caedu!** **Responsibilities and Duties** **What will your activities be?** **Restocking and Organization:** Ensure products are always available and properly displayed in aisles, counters, walls, floors, and shelves, performing restocking as needed or per leadership instructions. **Sales Area Maintenance:** Keep the sales area consistently organized, verifying that products are correctly processed (hangers, security tags, labels, and pricing) and making necessary adjustments such as relabeling, reissuing labels, and quantity verification. **Visual Merchandising:** Support implementation of VM concepts, assisting in window displays, wall arrangements, and floor compositions, following guidelines and leadership instructions to ensure attractive and strategic product presentation. **Promotion of Financial Products:** Approach and guide customers regarding the **Caedu Card** and other **financial products and services**, clearly presenting benefits and encouraging adoption—all while prioritizing customer experience and satisfaction. **Customer Service:** Greet customers warmly, attentively, and efficiently; assist them in selecting products; and provide clear information about merchandise and available services. **Focus on Satisfaction:** Act with empathy and proactivity—always striving to resolve inquiries and supporting leadership in resolving issues—to guarantee an exceptional shopping experience and strengthen customer relationships. **Requirements and Qualifications** **Must-Have Qualifications:** * Completed high school education. * Experience in sales and general customer service. * Basic Office software proficiency. **Additional Information** **What do we offer?** Medical Assistance Dental Assistance Transportation Allowance Profit Sharing (PLR) (per internal policy) Birthday Day Off Caedu Product Discount Educational Partnerships SESC Membership Pharmacy Partnership Gympass Telemedicine Better Maternity Program – Dedicated support throughout the most special period in our mothers’ lives. Personal Guidance Program Career Development Pathway Online Learning Platform **For 50 years, we have transformed fashion retail through style, quality, and accessibility.** We operate in São Paulo, Rio Grande do Sul, Goiás, Distrito Federal, and Minas Gerais, with 100 physical stores and an e-commerce platform serving all of Brazil. Here, you’ll find a cheerful, welcoming environment brimming with opportunities for professional growth and development. If you seek challenges, value ethics and respect, embrace an ownership mindset, and believe that together we are stronger, **join Caedu!**
