Receptionist 12x36

Description

Job Summary: We are seeking a receptionist to provide customer service, schedule appointments, and offer administrative support at a clinic, with an emphasis on courtesy and efficiency. Key Highlights: 1. Friendly and professional customer service 2. Appointment and telephone call management 3. Essential administrative support for the clinic **Job Description:** We are looking for a receptionist to join our team on a 12x36 work schedule\. The ideal candidate will be responsible for greeting customers, scheduling appointments, handling telephone calls, responding promptly to WhatsApp inquiries, and providing essential administrative support to ensure the clinic operates efficiently. **Responsibilities:** * Greet customers courteously and professionally. * Accurately schedule appointments and surgical procedures. * Manage telephone calls and respond to customer inquiries. * Respond quickly and efficiently to WhatsApp service requests. * Maintain accurate and up-to-date patient records and information. * Collaborate with other team members to ensure an efficient and welcoming workplace environment. * Assist with document and record administration. * Perform other administrative tasks as required. **Requirements:** * Experience with the Simples Vet system * Prior experience in reception or customer service, preferably in a veterinary medical setting. * Sales skills. * Excellent verbal, written, and digital communication skills. * Proven ability to work independently and as part of a team. * Strong attention to detail and organizational skills. * Ability to multitask and prioritize tasks effectively. * Proactive attitude and ability to anticipate customer and team needs. * Flexibility to work 12-hour shifts following the 12x36 schedule\. Employment Type: Full-time CLT Compensation: R$1\.621,00 per month Benefits: * Health insurance * Food allowance * Meal voucher * Transportation allowance Experience: * Customer Service (Mandatory) * Experience with Simples Vet (Mandatory) Work Location: On-site