RECEPTIONIST - CMA

Description

The Diagmed Group has built its history through pioneering spirit and perseverance. With 30 years of operation in the market, we have consistently invested in state-of-the-art technology and a team of highly qualified professionals, earning recognition for meeting the individual needs of each patient through unique and humanized care. Throughout our journey, we have expanded our portfolio of examinations and deliver precise diagnoses across five cities in the interior of São Paulo: Campinas, Jundiaí, Indaiatuba, Sumaré, and Hortolândia. Our specialty is diagnostic medicine, and our purpose is to respect and care for lives. Reception is one of the most strategic positions within the Diagmed Group, as the professional operates on the frontline of our service, maintaining direct contact with all our clients and patients. We provide welcoming and humanized care, where you are the protagonist of this care model. **Responsibilities and duties** * Provide in-person service, guiding patients at the unit regarding questions or issuing queue tickets; * Deliver patients' examination reports, verifying data in the system and marking them as completed; * Issue attendance certificates/proof-of-attendance documents for patients or accompanying persons, either in person or via e\-mail; * Respond to and resolve inquiries related to report and result delivery via e\-mail; * Generate examination lists and sort them according to demand; * Be responsible for sorting and dispatching examinations via SEDEX and entering postal tracking data into the system; * Receive documentation and examinations from other units; * File examinations alphabetically by department; * Provide in-person service for collection of examinations and reports; * Verify radiological images and reports against physician requests; * Sort various examinations and group them per physician’s instructions; * Verify personal data recorded on radiological films according to patient registration; * Cross-check physician requests and performed images; * Access the system to confirm data and mark examinations as sealed/enveloped; * Populate the supplementary worksheet; * Populate the correction worksheet; * Populate the worksheet for advance release of imaging results and CDs; * Interleave examination images and sort them into folders corresponding to the patient; * Sort each physician’s workload and group images before forwarding them to the physician via mobile device; * Print images and reports, and confirm the quantity of prior examinations; * Respond to e\-mail inquiries regarding reports and deadlines; * Verify lists from various departments. **Requirements and qualifications** * Excellent attention to detail for verifying data and documents; * Ability to organize files; * Time management and prioritization of tasks; * Clear, concise, and courteous communication, both in person and via e\-mail; * Professional demeanor, with empathy when serving patients and companions; * Ability to work collaboratively in teams and across different departments; * Proficiency in computer applications (Office suite); * Prior experience in public-facing roles. **Advantages:** * Prior experience in clinics or hospitals; * Familiarity with clinical/hospital management systems (e.g., Tasy, MV, or similar). **Additional information** **Benefits:** Meal allowance, Food voucher, Medical assistance, Dental assistance, and Total Pass. **Employment type:** CLT employment contract, with in-person work. **Working hours and schedule:** Monday to Friday, 10:12 AM to 6:00 PM; Alternate Saturdays, 7:00 AM to 1:00 PM With 30 years of operation in the market, the **Diagmed Group** has built its history upon pioneering spirit and perseverance. From the outset, we have invested in cutting-edge technology and a team of highly qualified professionals, always committed to meeting the individual needs of each patient through unique and humanized care. Throughout our journey, we have expanded our portfolio of examinations and now offer precise diagnoses in five cities in the interior of São Paulo: **Campinas**, Jundiaí, Indaiatuba, Sumaré, and Hortolândia. In our continuous pursuit of innovation, we have expanded our services to include laboratory tests. Now, our patients can undergo all their examinations and store their complete results history at a single diagnostic center — with the quality and efficiency that have always been the hallmark of **Diagmed**. In 2024, we took another significant step forward in our growth journey with the inauguration of a medical specialty clinic at Parque Dom Pedro Shopping. Offering more than 25 medical specialties, our goal is to provide greater comfort and efficiency for our patients by delivering all necessary care under one roof. Our purpose is simple yet powerful: to respect and care for lives. We continue advancing with this mission, always focused on delivering the best in health and well-being for everyone who trusts the **Diagmed Group**.