Description
**Main Responsibilities:**
* **Customer Service:** Greet customers warmly and empathetically, ensuring a positive experience.
* **Schedule Management:** Organize and optimize appointments, confirming and reminding customers to maintain clinic workflow.
* **Administrative and Financial Support:** Open and close the clinic, manage payments, and maintain financial organization.
* **Sales Support:** Present packages and treatments consultatively, identifying opportunities.
* **Environment Organization:** Keep the clinic clean, organized, and welcoming.
**For this position, we seek a professional with:**
* **Experience in customer service and sales:** Preferably in healthcare, aesthetics, or wellness, with a customer focus.
* **Communication skills:** Strong verbal and written communication, active listening, and ease in interacting with the public.
* **Proactivity and organization:** Ability to manage multiple tasks and maintain clinic workflow.
* **Administrative knowledge:** Familiarity with administrative and financial routines, such as cash handling and payments.
* **Preferred qualification:** Experience in clinics, hospitals, salons, or high-volume service environments.
**What the company offers:**
* **Competitive compensation:** Fixed salary of R$2.000,00 + bonus of R$250 to R$1.000,00 based on NPS from customer interactions.
* **Professional growth:** Development opportunities within a renowned network of clinics.
* **Positive culture:** An ethical, collaborative team focused on patient well-being.
**Work Schedule:**
Monday to Friday: 9:00 AM to 7:00 PM
Saturday: 9:00 AM to 1:00 PM
**Address:**
R. Açucena, 1000 - Estância Velha, Canoas - RS, 92025-840
Job Type: Full-time, CLT (Brazilian formal employment contract)
Pay: R$2.000,00 - R$3.000,00 per month
Benefits:
* Transportation allowance
Work Location: On-site