Operational Analyst

Description

We are looking for an organized, proactive professional with excellent communication skills to join our operations team. If you have experience with import and logistics routines, this opportunity is for you! ### **Key Responsibilities** * **Customer Support:** Specialized support for import processes (Import Declaration - DI). * **Email Management:** Prompt reading, analysis, and handling of operational emails. * **Container Logistics:** Schedule pickup and return of empty units. * **Monitoring:** Track and update process statuses, ensuring end-to-end control. * **Follow-up:** Maintain updated reports to ensure full operational visibility for clients. * **Operational Interface:** Directly coordinate with terminals, carriers, and other industry stakeholders. * **Problem Resolution:** Support handling of any operational issues. ### **Requirements and Skills** * **Education:** Completed high school (Bachelor’s degree in International Trade, Logistics, or related fields preferred; currently enrolled or completed is desirable). * **Experience:** Hands-on experience with import routines (DI) or international logistics. * **Excel:** Basic to intermediate level. * **Profile:** Excellent verbal and written communication, strong organizational skills, and attention to detail. ### **Work Schedule Information** * **Hours:** Monday to Friday, from 8:00 AM to 6:00 PM. Minimum Education Level: High School (Secondary Education) Desired Education: * Logistics, Higher Education * Business Administration, Higher Education * International Trade, Higher Education * Meal Allowance * Pharmacy Benefit Plan * Petlove Partnership * Profit Sharing Program * Dental Care Plan * Food Allowance * Transportation Allowance * Training and Development Courses * Basic Food Basket * Life Insurance * Fuel Allowance * Totalpass * Birthday Bonus * Health Insurance