Description
Job Summary:
This role involves ensuring product availability and organization, supporting visual merchandising, assisting customers with product choices, and promoting financial products.
Key Highlights:
1. Cheerful, welcoming environment with opportunities for development
2. Focus on customer satisfaction and empathetic service
3. Retail operation in fashion with purpose and strong values
**\#JOINCAEDU**
For **50 years**, we have operated in **fashion retail**, driven by the purpose of **sharing our best to dress happier stories**.
We are present in **São Paulo, Rio Grande do Sul, Goiás, Distrito Federal, and Minas Gerais**, with over **100 stores** and a passionate team.
At **Caedu**, we believe in a **cheerful, welcoming environment full of opportunities for professional development and growth**. We value **diversity**, **respect**, **ownership mindset**, and **teamwork**, because we know that **together we are stronger**.
If you want to join a purpose-driven company with strong values and room to grow, **join Caedu!**
**Responsibilities and Duties** **What will your activities be?**
**Restocking and Organization:**
Ensure products are always available and properly displayed in aisles, counters, walls, floors, and shelves, performing restocking as needed or per supervisor instructions.
**Sales Area Maintenance:**
Keep the sales area consistently organized, verifying that products are correctly processed (hangers, security tags, labels, and pricing) and making adjustments when necessary—such as re-labeling, reissuing labels, and quantity verification.
**Visual Merchandising:**
Support implementation of VM concepts, contributing to window displays, wall arrangements, and floor compositions, following guidelines and supervisor instructions to ensure attractive and strategic product presentation.
**Financial Product Promotion and Acquisition:**
Approach and guide customers regarding the **Caedu Card** and other **financial products and services**, presenting benefits and encouraging adoption—always prioritizing customer experience and satisfaction.
**Customer Service:**
Greet customers warmly, attentively, and promptly; assist them in product selection; and provide clear information about available merchandise and services.
**Focus on Satisfaction:**
Act with empathy and proactivity, striving to resolve inquiries and support supervisors in addressing situations—ensuring an excellent shopping experience and strengthening customer relationships.
**Requirements and Qualifications** **Must Have:**
* Completed high school education.
* Experience in sales and general customer service.
* Basic Office software proficiency.
**Additional Information** **What do we offer?**
Medical Assistance
Dental Assistance
Transportation Allowance
Profit Sharing (per internal policy)
Birthday Day Off
Discounts on Caedu products
Educational Partnerships
SESC Membership
Pharmacy Partnership
Gympass
Telemedicine
Better Maternity Program – Support throughout the most special period in our mothers’ lives.
Personal Guidance Program
Career Development Path
Online Learning Platform
We have operated in fashion retail for over **45 years**, and are present in São Paulo, Rio Grande do Sul, Goiás, Distrito Federal, and Minas Gerais. We operate more than 80 physical stores and an e-commerce platform serving all of Brazil.
Our environment is **cheerful** and **welcoming**.
And best of all—full of opportunities for **professional development** and **growth**!
If you seek **challenges** in your field, never compromise on **ethics and respect**, possess an **ownership mindset**, and believe that **together we are stronger**, then come to **Caedu**!