Our client, a company specialized in **Fire Protection Systems**, located in Ribeirão Preto, is looking for a **Mid-Level Business Analyst** to join their team under CLT employment terms. **Main responsibilities and duties:** * Responsible for client contact, understanding their needs and presenting suitable solutions; * Tracking of commercial proposals, as well as coordinating proposal development and internal workflow with Engineering, Projects, Budgeting, and Management; * Formalization of proposals and negotiation with clients; * Verification of cost estimates and submission back to the client; * Monitoring the technical validation/equalization process and forwarding to the budgeting department; * Analysis and monitoring of customer satisfaction, resolution of complaints with action plans. **Mandatory requirements:** * **Bachelor's degree** in **Engineering**, Logistics, Administration, or related fields; * Knowledge in **Commercial Process Management;** * **Desirable** knowledge/experience in **B2B Sales.** **What the company offers:** * **Meal Allowance:** R$336.00 (Caju Benefits Card) * **Unimed Medical Plan:** R$100.00 for employee \| R$336.75 for dependents * **SulAmérica Dental Plan:** Free for employee \| R$12.23 for dependents * **Life Insurance** * **Transportation Voucher:** (optional, with 6% payroll deduction) * **Wellhub (Gympass)** * **Psychological Support (Psicologia Viva):** 2 free sessions per month * **Nutritional Support (Conexa):** 2 free sessions per month * **SESC Partnership** * **Pharmacy Discounts** * **Breakfast at the company (no cost deduction)** * **In-house English Course:** During working hours, once a week, R$48.00/month deducted from payroll * **Opportunities for growth and development