Description
**Advance your professional journey with Karsten!**
We are a people-first company that has been revolutionizing the home textiles market—bedding, tableware, bath, and decorative fabrics—for **143 years**. Our essence lies in **valuing every stage of the process**, with care and excellence.
It all begins at **Spinning**, where we transform cotton into high-quality yarns. Next comes **Preparation and Weaving**, where our fabrics are born. During **Finishing**, we impart unique color, texture, and comfort to our products. Then, **Garment Manufacturing** adds the finishing touches that make all the difference. Finally, **Distribution** ensures our products reach homes across Brazil swiftly and with care.
Here, every detail matters—and you can be part of this story!
**Responsibilities and Duties**
* Account Management (KAM): Direct and strategic management of key accounts, ensuring operational health and GMV growth.
* Commercial Strategy: Develop and execute campaign calendars (e.g., Black Friday, Consumer Day) and plan product assortments per channel.
* Leadership and Cross-functional Interface: Manage operational teams and serve as the liaison between Logistics, Marketing, Procurement, and Finance departments.
* Expansion and Innovation: Identify and implement new partners and tools to accelerate 3P channel scaling.
* Direct Negotiation: In-person meetings and negotiations on commission rates, ADS (Product Ads) investments, and freight terms with partners.
* Data Analysis: Monitor critical KPIs (Conversion Rate, ROAS, Fulfillment, Reputation, NPS).
**Requirements and Qualifications**
* Business Acumen: Analytical capability to manage channel P\&L and understand the profitability of each operation;
* Soft Skills: Inspirational leadership, excellent communication for complex negotiations, and resilience to adapt to frequent rule changes by marketplace players;
* Availability: Flexibility for frequent travel and external meetings with marketplace account managers;
* Availability to work from 08:00 to 17:40\.
**Additional Information**
* On-site Medical and Dental Care — supporting your health and well-being;
* Sports Association — enjoy quality time with your family;
* Education Assistance — continuous learning never stops! We cover 50% of your study costs;
* Pharmacy Benefits — we’re there for you and your family, always;
* Discount Partnerships — maximize your benefits;
* Unimed Health Plan — caring is in our DNA; you and your family are our top priority;
* Dental Plan — keep your smile shining;
* PLR (Profit and Results Sharing) — rewarding those who drive success with us;
* On-site Restaurant — simplifying your daily routine;
* Life Insurance — essential support during difficult times;
* Topic (mobility service) — travel with maximum comfort and safety;
* Transportation Allowance — making your commute even more convenient;
* Meal Voucher — fully enjoy weekends with your family;
* Product Discounts: Karsten 30% — Trussardi 50%;
* On-site Quick Massage — relax and recharge during breaks;
* Service Anniversary Celebrations — your journey matters, and so do those who shared it with you.
**And much more!**
Welcome to Karsten — a company built by people, whose essence is care in every detail.
We are one of Brazil’s longest-standing companies, with over 143 years of history, and we value a team committed to giving their best in everything they do — prioritizing collective well-being and results.
For the 8th consecutive year, we’ve been recognized as one of Santa Catarina’s Best Companies to Work For by Great Place to Work.
A benchmark for superior quality, beauty, comfort, and innovation, we are pioneers in bedding, tableware, bath, and decorative fabric products.
Headquartered in Blumenau, Santa Catarina, with facilities in Gaspar and Ibirama, plus 10 company-owned stores nationwide, employing approximately 2\.300 people. Our brands are Karsten, Karsten Decor, and Trussardi.
Are you ready to embark on this journey with us?